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  1. Ping the endpoint service periodically to keep the connection active.

    We use a homegrown request tool for our EAD guides and we run into an issue where, after a period of inactivity, the connection is lost and so our request tool cannot communicate with Aeon. There does not seem to be a good way to "poke" the server to reestablish the connection. Sometimes the issues lasts a moment, sometimes it persists for 10-15 minutes, meaning our users cannot easily submit requests.

    3 votes

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  2. Aeon is not using the preferred name in email messages

    Aeon is not using the preferred name in the email messages we are sending. Is there a way to update the template so it uses a preferred name when there is one?

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  3. Restore "bright yellow" highlighting for modified but unsaved field values

    Restore "bright yellow" highlighting for modified but unsaved field values or provide options for skin color palette customization. Previous default highlight color (#FEFD35) was well-liked by staff and none of the current skins offer a comparable attention-grabbing option.

    6 votes

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  4. hyperlinks html emails

    Allow for hyperlinks in all emails as well as HTML editing.

    2 votes

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  5. Require appointments based on a specific location

    For facilities that have off-site storage and require delivery time for requests from that location, make appointments required.
    Base this on the location code of the item.
    Example: items from the shared ReCAP storage require an appointment during the user request.

    2 votes

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  6. Add Appointment StartTime to RequestFromFile import

    Allow existing Appointment StartTime to be added to requests created via Request from File.

    1 vote

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    1 comment  ·  Staff Client  ·  Admin →
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  7. Aeon calendar - seat locations by status

    Would it be possible to have Aeon calendar seat locations be available/manageable by user status? So for example, if there were 6 seats available for the public, but two additional seats only available for staff or fellows, could that be configured so those additional seats could be booked only by users with the selected statuses?

    3 votes

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  8. Patron web interface - list researcher proxies for patron

    Purdue University would like for the patron to be able to view a list of other patrons for which they are proxies. This was requested while discussing the 'Available to Proxies' checkbox on the 'Schedule Appointment' form.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  9. Sticky Flag Queues

    Hello,
    We use the "Deliver to Reading Room" flag, and each time the queue is emptied and a user logs back into Aeon, the "Requests" queue section that includes the "Deliver to Reading Room" queue reverts to it's original order in the list of queue categories. It would be great if it could stick to the spot where the Aeon user has moved it.

    3 votes

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  10. Create option to restrict reproductions in specific cases via the ArchivesSpace plugin

    Some collections are restricted for digitization but are available for in-person viewing. An option should be added to Aeon to restrict the photoduplication option for specific collections. A customization key would need to be added where a list of unique item URIs could be added when duplication is restricted.

    2 votes

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  11. Allow request submittal after appointment StartTime has begun

    Many reading rooms allow request submittal after the appointment time starts. If the Appointment mindleaddays is set to 0, this should allow the user to submit requests until the appointment StopTime.

    Alternately, if lead time is required, add a new key to indicate whether requests can be submitted while the user is signed in for their appointment.

    5 votes

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  12. Enable Recurring Appointments

    Some of our researchers are requesting recurring appointments in our Reading Room, but we currently have to create a separate appointment for each individual date. It would be so helpful to be able to schedule those appointments all at once!

    5 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  13. Deliver to Reading Room Flag

    It would be great if the "Deliver to Reading Room" flag was automatically removed from a request when the request was moved to the "Checked Out" status.

    3 votes

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  14. Change custom batch process via staff template

    We have a lot of custom batch processes set up, to the point where the list of options can be unwieldly to look at. We would love to be able to customize which batch processes appear for a specific staff template, so that staff are only seeing the options they need to use.

    1 vote

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  15. Information passed from another system into Aeon with a diacritics issue

    I've recently noticed that diacritics appear as weird symbols when they are inserted into Aeon from ArchiveSpace.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Export appointments from Aeon client as calendar files

    The University of Tulsa would like the ability to export appointment information from the Aeon client and add it to their department calendar (they use Google) where they record other non-Aeon appointments. (I can also see this benefiting another library that shares their reading room with university archives, which doesn't use Aeon.) For now, UTulsa will CC the person in charge of managing the department calendar whenever the Aeon appointment confirmation is sent (which includes the appointment details).

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  17. Allow for hyperlinks in the unrequestable alert in ArchivesSpace plugin

    We'd like to be able to point the user to guidance on how to submit requests from ArchivesSpace to Aeon from the finding aid by adding a hyperlink to the unrequestable alert in ArchivesSpace that leads to one of our getting started guides.

    1 vote

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  18. Automated email to remind patrons that their reproductions are about to expire

    Purdue University would like for Aeon to send email reminders to patrons for when their uploaded reproduction files are about to expire (electronic delivery cleanup).

    2 votes

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    1 comment  ·  Email  ·  Admin →
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  19. Add appointment status for "Needs to be Rescheduled" with associated email allowing site to notify user and request they reschedule

    When confirming an appointment, staff may find that they cannot confirm the appointment but do not want to cancel it. Instead, they want to ask the patron to reschedule. Add an email template and an appointment status to reflect this.

    2 votes

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  20. Email notifications for new requests

    Would it be possible to add notifications to staff via email when new requests come in? The pop-up notification that happens now is not always useful for staff, since often staff are not at their desks - they are in the stacks or elsewhere, and do not see the notification for awhile.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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