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532 results found

  1. Allow staff to customize which transaction statuses are displayed under each heading in the patron interface

    I would like more customizable display options for transaction statuses in the patron interface. For example, once a patron clicks the "Renew" button, the request disappears from their checked out items list until the renewal is processed and routed back to checked out to customer. I would like items in the Renewed by patron status to also appear under the checked out heading.

    We use a lot of custom queues and would like to be able to manage where requests display in the patron interface.

    2 votes

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  2. Import ILL into Alma without Checking In

    Sometimes when I check in an item from a lending library, I receive an NCIP error that causes a loan to not be automatically imported into Alma. After I fix whatever caused the error, I currently have to check the item in again. This messes up the tracking and can cause an OCLC error. It would be nice if there was an option to only import the request without updating the status in ILLiad and OCLC.

    2 votes

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  3. Change to the redirect of a user when they Register in the pages of another nvtgc

    If a user registers to ILLiad (specifically via the NewAuthRegistration.html) in the wrong nvtgc site's pages, during the dll redirect to the right nvtgc pages the UserNotifications entries are not added for the user. The dll log does show that entries are being added but it appears this is written to the log even when the entries have been skipped over.

    2 votes

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  4. End of the line Deflection

    When a library uses the following deflection:

    Requests: Loan
    Deflection Type: Enable Real Time Deflection - except when I am last in the lender string

    OCLC should bump past them in the string, but AUTOMATICALLY add them back to the end of the string of potential lenders.

    2 votes

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    0 comments  ·  OCLC  ·  Admin →
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  5. PLEASE change Docline Lua scripts to stop on the Docline screen that show the request is a duplicate.

    Change (or change back) ILLiad Lua scripts to automatically stop on the screen that has the duplicate request alert. It flashes past so quickly now, it's easy to miss and then we have to pay for article twice. The way the scripts run now, you've lost us a great Docline feature.

    2 votes

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  6. iOS app for ILLiad on iPad

    Please develop an ILLiad app for iOS on iPad. It would greatly ease some of the difficulties our workers have doing their job remotely.

    2 votes

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  7. Allow deletion of unmatched electronic delivery

    Sometimes items with a status of Delivered to Web will reroute back into electronic delivery. The item is then stuck in the "No ILL Lender Match" box and can't be be deleted or permanently rerouted back to Delivered to Web. Each time this happens OCLC support has to manually delete the transaction. ILL staff should have the ability to delete. Or, the bug that reroutes transactions back into electronic delivery needs to be patched.

    2 votes

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  8. Stop the Electronic Delivery Utility from trying to deliver hidden files/files that haven't fully saved yet

    We recently set up an external software to add OCR to our files; the workflow is to save the files to an input folder, and for the software to process the files and move them to the OdysseyTemp File folder for Electronic Delivery Utility to update ILLiad and deliver. This should work really well -- except Electronic Delivery Utility frequently tries to deliver the files before they have fully saved. It fails, and then will not try to process the files again unless you close and re-open the program.

    We've also seen Electronic Delivery Utility fail to deliver larger files,…

    2 votes

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  9. BI for Illiad similiar to BI for Aeon and Ares

    It would be good to have BI reporting for ILLiad like Aeon and Ares.

    2 votes

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  10. New web pages - add link to associated notifications when viewing request detail.

    I love the new webpages though we haven't made them public yet. One thing I'd like to see is the ability for the patron to see notifications that were sent that were associated with that request when viewing the request details. An example would be an email with the link we sent to an open-access resource via email.

    2 votes

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  11. Searching from the Check In From Lending Library Screen

    If you accidentally click Search without any information in the search fields, a long list of requests come up and the first one in the list automatically displays. This has caused trouble with new employees who have not noticed and mistakenly checked in items that we have not received. Please change this so that no results appear if you do not enter search information or at least a window opens asking if you want to proceed.

    2 votes

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  12. "Revert to previous version" button

    I would love to be able to revert to a previous version of a request after saving (similar to how Google Suite does so). There have been a few times we have saved over the request information in ILLiad and had to log in to WorldShare in order to see what was originally requested.

    2 votes

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  13. It should be an option to allow staff to close out of the "password change" window.

    It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.

    2 votes

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  14. Add renewal yes/no and renewal request options to the AddESPUpdate command

    It would be nice to be able to respond to renewals and make renewal requests via the AddESPUpdate command in server addons. Renewals in both Borrowing and Lending could be completely automated.

    EDIT: Updating to Returned would also be nice. Really, just let us change the OCLC status in any way the system already can.

    2 votes

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    0 comments  ·  Addons  ·  Admin →
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  15. Display of Tracking Table on the Web

    Add ability to customize which statuses from the tracking table display to the user on the ViewDefaultDetailed.html page

    2 votes

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  16. Extend database field length for date field

    We regularly receive requests for microfilm reels from patrons who cannot fit the request information into this field. For example, if there are specific dates from different months and years, this never fits. We always have to contact the patron and ask him/her to put this information in the notes field. If the date field for loan requests could be longer, this would be very helpful to us.

    2 votes

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  17. Allow Database Manager To Run on a Schedule

    We would like to be able to run Database Manager tasks on a schedule. For example, we would like to flip expired patrons to blocked on a nightly basis instead of requiring interaction from staff.

    2 votes

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  18. Web Circ should throw an error message when attempting to check out an item that is in transit

    Web Circ should throw an error message when attempting to check out an item that is in transit but not at Customer Notified via E-Mail or Customer Notified via Phone.

    2 votes

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  19. Populate new user registration with data from ILS after authentication

    Allows users to login with their Symphony barcode and pin and then pull their existing data from Symphony into the new user registration form for Illiad account to help users complete the form.

    2 votes

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  20. Enable auto-population of citation information thru the users' Lending login

    To better serve former Loansome Doc users (as well as others), it would be helpful to have the ability to auto-populate the citation information thru the lending login. This feature exists in the borrowing login. It's easier for our patrons and more accurate for our staff than having patrons fill in the information manually or email it to staff.

    2 votes

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