ILLiad Ideas

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  1. Custom Pop-ups

    Allow the creation of pop-up messages based on custom parameters. For example, I would like to create a pop-up that appears for flagged items when processing lending returns.

    20 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Staff don't get notified about blocked users when checking in items

    It also doesn't tell staff that a user was automatically unblocked after returning overdue items.

    20 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Spell Check for custom emails

    When I type a custom email to a patron from within the client, I'd like spell check.

    19 votes
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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  4. Do not move completed requests to Cancelled by ILL Staff when disavowing users

    When a user is disavowed, it makes sense to cancel all outstanding requests so that they are not processed. It does not make sense to move completed requests (in queues Request Finished or Delivered to Web) to Cancelled by ILL Staff. This skews statistics.

    18 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I'd like to have the power to make mass changes such as changing Department Names.

    example: Our Political Science department changed their name. I want to be able to make this change to all the existing patrons it would apply to.

    18 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. New ILLiad Document Type: E-Book

    Having a new document type of E-Book would help when doing custom reports.

    18 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. NCIP integration for lending and borrowing

    Integrate the ability to send NCIP messages for both borrowing and lending including support for renewals and recalls into the standard workflow rather than requiring an addon to do so. Settings could be part of the customization manager.

    18 votes
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    1 comment  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Want option to right-click on status grid and restore hidden queues

    Would like to reinstate one hidden queue without having to return to the default display and start over

    18 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Warn or prevent staff from marking requests found after they have aged out to next lender in OCLC

    OCLC Lending requests remain in processing queues even when they have aged out and moved to the next lender (or are returned to the borrowing library unfilled, if the library is the last/only in the lending string). Staff are unable to filter by or see the OCLC status in grid views, so individual requests must be opened to see if a request is no longer in a CONSIDERING status and has aged (or even been deleted by or cancelled by the borrower). Requests may age out for various reasons while sites are continuing to retrieve/process requested items and it is…

    16 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  10. Enhance cancellation emails to borrowers to allow specific emails to be sent for specific cancellation reasons.

    From customer regarding patron notification email templates used for the cancellation of borrowing transactions. : It would be helpful if I had a template for each reason and if ILLiad would automatically select the right one for each specific reason.

    16 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add an export option (Excel or other format in which data can be easily manipulated preferable) to the forms History > All Requests and Hist

    Many of our patrons need to download their request history to help with their bibliography, at least every six months (due to our data delinking schedule).

    In the old pages, this was possible with a simple copy and paste into a spreadsheet program.

    In the new 9.1 web pages, there is no easy way to export or print the full list of requests. (Copying and pasting will jumble the format; also, for article requests, key parts of the citation will be missing).

    Can you please add a data export option? Thanks! This is very important because we do delink routinely,…

    14 votes
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    2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow the CreationDate field to be added to loan and article pull slip templates

    It isn't currently possible to add the CreationDate field to the loan and article pull slip templates because that field is not included in the xlsx datasource columns. Can this be fixed? Having the CreationDate field on pullslips would make it easier to know which printed requests are close to expiring and need immediate attention.

    14 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. ILLiad Event Hook for Borrowing Item Shipped

    Would it be possible to create an event hook that would trigger when ILLiad detects that an item has been updated to Shipped in OCLC? Currently, my code is regularly checking the Request Sent status for a new value in the DueDate field, but it would be preferable to have it triggered by a system event.

    13 votes
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    3 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Easy Article Request Submitting for Users using DOI or PMID in ILLiad Web Client

    If a user has a PMID or DOI they could insert that number or URL into a field when requesting an article. Once the number/URL is in the correct field it would automatically fill in all the needed citation information so they do not have to. A users that may not know how to use the automated database search and fill ILLiad request may like this feature. Also the user that has many request that need to be placed.

    12 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Extend database field length for ISSN

    Extend the max field length for the ISSN/ISBN field beyond 20 Characters. Users sometimes copy/paste an ISBN with a prefix (e.g. ISBN: 1234567891234). If they do that with a 13-digit ISBN, the last digits are cut off.

    12 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    12 votes
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    4 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Flag or add a notification of some sort sort to identify stale requests.

    It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.

    12 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable text/sms messaging options without a third party provider.

    This is from ticket 8079. Site would like to see text messaging/sms options that do not require a 3rd party provider.

    12 votes
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    4 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  19. Flags - have a popup notice when records with a flag move to a new status

    Flags - have a popup notice when records with a flag move to a new status

    12 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Book Chapters - send Article Constant Data instead of Loan

    Ticket 6277. Book Chapter requests are using OCLC Loan Constant Data instead of Article. Would like to use article constant data for book chapters.

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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