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Aeon Ideas

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484 results found

  1. Move requests from signed in users when they sign out

    Create a customization key to designate the queue

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  2. 1 vote

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    0 comments  ·  User Management  ·  Admin →
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  3. 7 votes

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  4. 8 votes

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  5. 7 votes

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  6. Display settings for low vision staff

    Option to resize fonts, and make the screens more customizable for low vision issues

    19 votes

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  7. 6 votes

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  8. 6 votes

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  9. 1 vote

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  10. 1 vote

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  11. 2 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  12. Allow staff to edit multiple requests at once to change one field

    Certain fields would be restricted and not allow bulk editing.

    23 votes

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  13. 1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  14. If a user needs to be cleared, default to the Process ribbon on the user form

    When opening a user to clear them, the form defaults to the default ribbon and you have to click the process ribbon. For users that need to be cleared, it should default to the Process ribbon.

    3 votes

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  15. Don't allow two users to be assigned to the same seat

    The system currently allows multiple users to be assigned to the same seat, thus creating possible confusion while the patron is in the room, but, more importantly, compromising our security efforts and ability to retrospectively reconstruct reader behavior, etc., in the case of a security event.

    5 votes

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  16. Option to reassign seat to user without signing out and back in

    Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.

    35 votes

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  17. Change name to "Link Billing Account" vs "Add Billing Account" to avoid confusion

    When linking a Billing Account to a user account, the "Add billing account" label confuses users. Maybe it could be changed to read "Associate Billing Account," or "Link Billing Account."

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  18. 2 votes

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    0 comments  ·  Billing  ·  Admin →
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  19. Ability to save billing information without yet generating the invoice

    "Would like to be able to save pricing/order information without generating an invoice. OR without having the information be available to the patron.

    We need a DRAFT mode so we can leave an incomplete invoice without exposing it to patron and to move status."

    "We would like to save work on an in-progress order (adding services, and descriptions). Currently, we can only save our work on an order by pushing the GENERATE INVOICE (aka, share the invoice with the patron) button.

    Cautions: If you ""generate"" an invoice, it triggers a status change; if someone leaves an unfinihsed order, we would…

    12 votes

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    4 comments  ·  Billing  ·  Admin →
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  20. 5 votes

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    0 comments  ·  Billing  ·  Admin →
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