ILLiad Ideas
526 results found
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Ability to Delay Notifications Sent from Awaiting Customer Contact queue For items that are picked up at the same location where items are processed, the In Transit to Pickup location step adds an additional processing step. However, skipping this step means that patron notifications are sent immediately and often staff do not have time to finish physical processing before patrons arrive at the desk to pick up items.
Having the ability to set a delay period (e.g. 60 min) between when the request is sent to Awaiting Customer Contact and when the notification is sent would allow staff time to finish physical processing before patrons get the notification.
11 votes -
Ability to suspend patron from loans while still allowing requests for article copies. We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.
46 votes -
Eliminate extranneous shipping labels for multi-piece loan transactions For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.
36 votes -
Installing : Default "unchecked" for opening SQL Manager for small point releases Would anyone else like to avoid this when doing "small point" updates to clients?
When we have small point updates for ILLiad the last step in the process opens the SQL Manager window, unless you uncheck a box on the “Finish” screen, it also (sometimes) does not replace the ILLiad icon on the Taskbar.
For larger updates, full versions, ILLiad usually has a script that skips (or pre-unchecks) that box and also replaces the icon on the Taskbar.
In cases here, the SQL Manager window opened and not everyone knows what to do with that (some staff, students are thrown…
1 vote -
Additional location tracking to prevent human error. When a lender mistakenly ships something without updating it in ILLIAD, it can often be missed on the borrowing side as well leading to confusion when additional items arrive and libraries not receiving compensation. This is a human error but if there was a software side way to help prevent this it would help high volume users.
1 vote -
At Borrowing: Check In From Lending Library, add ability to import New Lender Information from OCLC Policies Directory When receiving an item from a new lender, it would be a big time saver to be able to look up a Policies Directory entry by OCLC Symbol and import the address & contact information into a new ILLIad address, and then return to the request check-in without having to rescan.
11 votes -
When manually routing a request to a new status, display the name of the new status in the confirmation message In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"
If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.
40 votes -
Ability to display borrower group on Lending requests The borrowing library's shipping options and address # are displayed; given this, it seems like we should be able to display their Groups as well.
This would make it easier to check for consortial memberships when verifying max cost or shipping methods.
6 votes -
Make "terminal" statuses customizable We have some statuses that are effectively terminal (eg "Supplied via consortial system"). However, these will remain in patrons' Active Requests in the web interface forever, unless they are moved to Request Finished or Cancelled by ILL Staff. It would be great to be able to add to what statuses are considered no-longer-active.
12 votes -
Deliver accessible PDFs via Odyssey--i.e. run PDFs through software to OCR before delivery Our campus wants us to deliver accessible PDFs for faculty who post files online for classes. Many libraries scan as images and deliver via Odyssey as part of the scanning process. They don't have opportunity to OCR files before delivery.
155 votes -
When processing incoming borrowing requests, allow to search on any number the same way it works to process lending returns You receive a book in borrowing and the default search box is TN, which you almost NEVER have...you usually just have the OCLC ILL number or the not-helpful TN from the lender. In lending, there is one box from which to scan any number when processing lending returns. Would like this same feature in borrowing side.
35 votes -
When non-OCLC library creates an LWeb account, have a registration workflow built in to check legitimacy before they can submit requests We want non-OCLC libraries to be able to create their own accounts, and to be able to make that process more transparent. However, right now, anyone can create an account and immediately place requests.
After catching some illegitimate requests entered in this way we made a routing rule to review LWeb requests, but it would be better to have the workflow built into the system, so we can better manage approving, expiring, blocking, and communicating with non-OCLC libraries.
7 votes -
Set the addon interval per server addon It would be nice to be able to set the interval or specific time(s) that each server addon runs, rather than have them all run at the same interval. Some that I have only need to run once a day, while others need to run constantly.
5 votes -
Remove editing options for admin Lending and Unmatched user accounts. Johns Hopkins had a mishap where the Lending user for one of the shared server sites had its NVTGC changed in the Location dropdown in the Staff Client. This moved all of the site's Lending requests into the other site's view. Perhaps we could consider removing the ability to edit the "Lending User" accounts and the Unmatched accounts.
2 votes -
Alert when an installed add-on is updated If an installed add-on has a new version, be alerted (via either a popup in the client or even via subscription through email).
7 votes -
Flags - have a popup notice when records with a flag move to a new status Flags - have a popup notice when records with a flag move to a new status
13 votes -
I'd like to have the power to make mass changes such as changing Department Names. example: Our Political Science department changed their name. I want to be able to make this change to all the existing patrons it would apply to.
20 votes -
Spell Check for custom emails When I type a custom email to a patron from within the client, I'd like spell check.
22 votes -
Unattended configuration of Atlas SQL Alias Manager There is currently (according to Atlas Systems support) no method for setting a logon.dbc file as the default for ILLiad (and related applications) in a scripted/automated/unattended manner. When setting up large numbers of computers, this would be a handy feature.
4 votes -
expanded off-times (lower case) flexibility. Copy RAPID's off-times where we can set off times by time as well as by date. We also had a need for a more immediate closure before the 24 hour limit where we had to close for a hurricane. It would have been nice to set the non-lender status closer to the event instead of putting it a day later.
6 votes
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