ILLiad Ideas
526 results found
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Update the Default Browser Several of our library's databases don't play nice with IE anymore, so when searching for an article while in ILLiad, we have to cut and paste the link into another browser before we can continue the search. This would (hopefully) be eliminated if IE were not the default browser.
148 votes -
Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition. We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.
54 votes -
Allow for custom workflows in reporting Some institutions have custom workflows that cause ILLiad custom reports not to work properly for statistics. Ticket #7411 requests that we find a way to accommodate requests not going through "Request in Processing" on the lending side.
4 votes -
Custom Pop-ups Allow the creation of pop-up messages based on custom parameters. For example, I would like to create a pop-up that appears for flagged items when processing lending returns.
21 votes -
Add the ability to increase font size within ILLiad without impacting other application The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.
74 votes -
Ability to make OCLC borrowing requests from a custom queue The functions to create an OCLC borrowing request are not available until the request is opened from the Awaiting Request Processing queue. It would be helpful to be able to create OCLC requests from a custom queue eliminating extra steps for processing items that might routed to a custom queue for review.
26 votes -
Add a Mark Found/Scan Now button to borrowing requests This button is in Lending and DocDel. Often we find items online or they are delivered via Email from the lender. It would be so much quicker and easier to open the request and hit a Mark Found Scan Now button to import the document instead of going out of the request and opening the Electronic Delivery/Borrowing Scanning. It would save a number of clicks and steps and time.
52 votes -
New ILLiad Document Type: E-Book Having a new document type of E-Book would help when doing custom reports.
24 votes -
Improve the Billing Manager! We need a better and easier way to generate lost book invoices.
62 votes -
API functionality include renewal requests from patrons The ILLiad API is great because patrons can view all their requests local and ILL in one place but this is really read only. It would be very helpful for the API to also allow for renewal requests or to support a renewal request via NCIP.
5 votes -
Simplify renewals processing in both borrowing and lending Can the due date in the "Renewed by Customer to MM/DD/YYYY" queue be copied automatically into the Due Date Field in the Transactions table so staff don't have to do this manually (and and NCIP message be sent too if needed). If we do automatic renewal processing in Lending, when a request comes in can it have it's due date automatically updated rather than staff having to push a button?
9 votes -
NCIP integration for lending and borrowing Integrate the ability to send NCIP messages for both borrowing and lending including support for renewals and recalls into the standard workflow rather than requiring an addon to do so. Settings could be part of the customization manager.
29 votes -
Html Email Include the option for html email
43 votes -
Ability to remove loan information from web pages. Many libraries take advantage of NCIP integration with their ILS and thus manage loans (due dates and renewals) directly with their ILS, thus patrons are encouraged not to log into ILLiad web pages to perform those tasks. However, there is no easy way to remove or hide that from the web pages.
1 vote -
"Import" answered email from Outlook into email history of a request Currently we only see one side of a conversation in the email history of a request. It would be helpful to be able to import a response into ILLiad so we have a complete history in one place (as opposed to cutting-pasting into notes as we do now.)
26 votes -
Allow patrons to request resends or report a problem with the copy (e.g., bad scan) If patrons have a problem with a received item, they should be able to submit for a re-send within their ILLiad account - currently they have to email/call/come in person. Something like a button for "Report a problem with this document" and a comment field.
61 votes -
Bring back the autofill when typing in notes ILLiad used to autofill notes that had already been used in the current session. You could just type the first few letters and the note would come up.
2 votes -
Add a button or link to get addons from the client Like the "Get Add-ins" button in Outlook, it would be nice to have more visibility in ILLiad for the addons that directly links folks to the addon directory in the docs.
4 votes -
Address validation for shipping UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
52 votes -
Enhance cancellation emails to borrowers to allow specific emails to be sent for specific cancellation reasons. From customer regarding patron notification email templates used for the cancellation of borrowing transactions. : It would be helpful if I had a template for each reason and if ILLiad would automatically select the right one for each specific reason.
16 votes
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