ILLiad Ideas
515 results found
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NCIP integration for lending and borrowing
Integrate the ability to send NCIP messages for both borrowing and lending including support for renewals and recalls into the standard workflow rather than requiring an addon to do so. Settings could be part of the customization manager.
29 votes -
Html Email
Include the option for html email
37 votes -
Ability to remove loan information from web pages.
Many libraries take advantage of NCIP integration with their ILS and thus manage loans (due dates and renewals) directly with their ILS, thus patrons are encouraged not to log into ILLiad web pages to perform those tasks. However, there is no easy way to remove or hide that from the web pages.
1 vote -
"Import" answered email from Outlook into email history of a request
Currently we only see one side of a conversation in the email history of a request. It would be helpful to be able to import a response into ILLiad so we have a complete history in one place (as opposed to cutting-pasting into notes as we do now.)
26 votes -
Allow patrons to request resends or report a problem with the copy (e.g., bad scan)
If patrons have a problem with a received item, they should be able to submit for a re-send within their ILLiad account - currently they have to email/call/come in person. Something like a button for "Report a problem with this document" and a comment field.
60 votes -
Bring back the autofill when typing in notes
ILLiad used to autofill notes that had already been used in the current session. You could just type the first few letters and the note would come up.
2 votes -
Add a button or link to get addons from the client
Like the "Get Add-ins" button in Outlook, it would be nice to have more visibility in ILLiad for the addons that directly links folks to the addon directory in the docs.
4 votes -
Address validation for shipping
UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
51 votes -
Enhance cancellation emails to borrowers to allow specific emails to be sent for specific cancellation reasons.
From customer regarding patron notification email templates used for the cancellation of borrowing transactions. : It would be helpful if I had a template for each reason and if ILLiad would automatically select the right one for each specific reason.
16 votes -
Set web session timeout by patron type/status
From customer: We have a faculty member complaining about the web session. We have it set at 10 minutes since so many of our patrons use shared/pubic workstations. Is there any way to individualize web session times by patron type?
1 vote -
Allow staff to mass email patrons based on status or other criteria
Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.
59 votes -
Split out the lenderaddresses address fields into street addresses, city, state, zip
Separate the lenderaddress 1-4 fields into street1, street2, city, state, country, zip etc for easier reporting, searching, mapping, etc.
12 votes -
Create an addon that will allow ILLiad users to access the ILLiad training resources from within the client
Addon to allow connection from within client to docs, community & support portals, training resources
4 votes -
Printdocumentspath etc - Allow for the use of cloud based drives like Box, Dropbox, OneDrive
When ILLiad needs to access shared documents like those often in the PrintDocumentsPath, allow for the use of cloud drives like Box, DropBox, and OneDrive.
10 votes -
Authentication - allow for multiple ldap sources and queries.
Request to allow the Customization Manager to make more than one LDAP query and point to more than one Active/Directory.
1 vote -
Add the ability to anonymize ILLiad transactions
There have been requests for a tool to allow sites to anonymize ILLiad transactions similar to the old break the user link scripts. Would like to be able to preserve stats while maintaining confidentiality for patrons.
11 votes -
Ability to delete and correct pdf - same as tif images
Ex. Borrower received article on 7/13 and that one was delivered to web, but then they received it again on 7/16 from the same lender. That time it was a duplicate, and it was stuck at 'unmatched' in the OdysseyReceived table in the database, so every time they hit Electronic Delivery it would come in for them to match it and deliver it.
Usually if a site receives a wrong TIF file that is unmatched, they should use the "delete all" button in the electronic delivery screen in the client. That will change the OdysseyReceived table entry to "Deleted" and…
5 votes -
Book Chapters - send Article Constant Data instead of Loan
Ticket 6277. Book Chapter requests are using OCLC Loan Constant Data instead of Article. Would like to use article constant data for book chapters.
14 votes -
Open Access - Streamline and automate where possible ILL staff ability to find Open Access items to fulfill requests in ILLiad
Specific interest in https://openaccessbutton.org/ integration. Making it easier to access resources like these addons try to do https://prometheus.atlas-sys.com/display/ILLiadAddons/ILLiad+OATD+Addon, https://prometheus.atlas-sys.com/display/ILLiadAddons/ILLiad+DOAJ+Addon
25 votes -
Reprints Desk - allow for more streamlined use within the ILLiad client and handle payment via IFM
Add integrated Reprints Desk functionality and allow for handling payment to Reprints Desk via IFM. This was asked for by VIVA ILL Forum attendees at 2018 meeting.
37 votes
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