ILLiad Ideas
515 results found
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Allow Address number field change
When a new lender address is created, an address number is automatically assigned and that number cannot be changed. Please allow that field to be edited in case we want to re-arrange the order of our addresses. Some addresses are used a lot more often and we want that to be 1 or 2 but cannot right now. Thank you.
12 votes -
12 votes
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Allow Request Notes to be Edited
I often need to delete notes I have just added to a request because I realize that there is a typo or I want to add to the note. It would be very helpful to be able to just edit the existing note rather than having to delete it and add a new note.
12 votes -
Improvement to Borrowing Turnaround Times Report
Currently, the report is generated with Articles, Loans, Overall, and Overall w/ Manually Processed tabs. The Articles, Loans, and Overall tabs are generated with the data of transactions that are automatically processed. What we need is a way to generate this same report with all of the articles regardless of automatic or manual processing (same with loans). With this data being lumped into the Overall w/ Manually Processed tab it is unhelpful when trying to discover total articles or loan turnaround times (not both together).
What is most desired is a way to decide if the report is generated with…
12 votes -
Make "terminal" statuses customizable
We have some statuses that are effectively terminal (eg "Supplied via consortial system"). However, these will remain in patrons' Active Requests in the web interface forever, unless they are moved to Request Finished or Cancelled by ILL Staff. It would be great to be able to add to what statuses are considered no-longer-active.
12 votes -
Split out the lenderaddresses address fields into street addresses, city, state, zip
Separate the lenderaddress 1-4 fields into street1, street2, city, state, country, zip etc for easier reporting, searching, mapping, etc.
12 votes -
Unfilled request process not canceling the OCLC request
Check for any conditionals in the history. If a condition is denied from the last lender, the request will automatically update to unfilled. If the user then immediately creates a new OCLC request from the open request, the process to remove the existing OCLC request will not run. The work-around is to close the request after responding to the condition and open the request from the Awaiting Unfilled Processing queue. This behavior is similar to the Awaiting Request Processing queue where the options to create an OCLC request will only appear if the request is opened from the queue.
12 votes -
Add semicolon as option for separating multiple email addresses
When sending emails to multiple recipients, ILLiad functionality should be expanded to allow both commas and semicolons, as semicolons are the known character for the function with other email programs/ API.
11 votes -
Prevent the submission of auto-truncated data in request forms
Summary by KAK: There isn't anything to indicate to users that their submissions will be truncated when they enter too many characters in request form fields. We've created a workaround by using the WebValidation table for PhotoJournalInclusivePages with a validation of ^$|^.{0,30}$ to represent the field is not required and may only be submitted when its character count is less than 30.
11 votes -
Add price to Symbol/days to lend grid instead of hovering for that information.
Having to hover over a symbol to see the cost while in borrowing trying to build a custom string takes extra time. It would be great if the cost could be displayed right next to the days to fill.
11 votes -
Warning re: Multiple Pieces in Web Circ
Add a prompt or warning when an item which has multiple pieces is updated to Mark Returned in Web Circ so that staff are alerted to the fact that more than one items should be returned with that request.
11 votes -
Canceling Lending request when OCLC request is Cancelled should not cause Connection Manager error
Currently, if you use the Cancel option to Cancel a lending request when the OCLC status is Cancelled or Record not Found, it will cause a Connection Manager error. While staff can avoid the error by using the routing option to move the request to Cancelled by ILL Staff, it would be helpful if the Connection Manager or the Cancel option could be updated to avoid generating an error so that all Cancellation transactions can be handled in the same manner.
11 votes -
Web based ILLiad client
It'd be great to replicate the great ILLiad on the web so that staff can work remotely.
11 votes -
Proxy User Functionality
We have teaching assistants/administrative assistants/research assistants who are asked to request materials on behalf of an other ILLiad user. It would be helpful if a proxy account could be created for these assistants to create the request, but for the primary user to be responsible for the item (loan) and notified of delivery (article).
11 votes -
Ability to Delay Notifications Sent from Awaiting Customer Contact queue
For items that are picked up at the same location where items are processed, the In Transit to Pickup location step adds an additional processing step. However, skipping this step means that patron notifications are sent immediately and often staff do not have time to finish physical processing before patrons arrive at the desk to pick up items.
Having the ability to set a delay period (e.g. 60 min) between when the request is sent to Awaiting Customer Contact and when the notification is sent would allow staff time to finish physical processing before patrons get the notification.
11 votes -
At Borrowing: Check In From Lending Library, add ability to import New Lender Information from OCLC Policies Directory
When receiving an item from a new lender, it would be a big time saver to be able to look up a Policies Directory entry by OCLC Symbol and import the address & contact information into a new ILLIad address, and then return to the request check-in without having to rescan.
11 votes -
Add the ability to anonymize ILLiad transactions
There have been requests for a tool to allow sites to anonymize ILLiad transactions similar to the old break the user link scripts. Would like to be able to preserve stats while maintaining confidentiality for patrons.
11 votes -
Allow lending staff to set a document type which would modify the due date
For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.
11 votes -
Celebration Addon or Feature
Allow ILLiad staff users to set celebration triggers prompting ILLiad to display animated fireworks or other celebratory image. Set a default trigger of 1,000,000 transactions. Other ideas might be for when queues are cleared or other numbers of transaction totals in each module have been reached. This feature request is in celebration of Auburn University Libraries (AAA) reaching 1 MILLION transactions in ILLiad on 8/17/23.
10 votes -
Change SSN field to ID
This field label has caused some concern/confusion in the past, and I doubt anyone still uses it to store SSNs. Currently we have to implement various customizations to hide the real column name wherever it appears in search grids.
10 votes
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