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ILLiad Ideas

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526 results found

  1. Ability to utilize IFM via Billing Manager for Lost Book/other charges

    Paying/Billing for lost or damaged items is complicated! It would be great if we could utilize the power of IFM to bill one another instead. Also, we would know that the money is going right back into ILL services!

    16 votes

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    0 comments  ·  Billing  ·  Admin →
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  2. Fix the "Illiad Authentication" Checkbox so it Does not Automatically Enable itself when Saving a New User Record

    Leaving the ILLiad Authentication checkbox unchecked/unchanged when creating a new user will default the user to ILLiad Authentication type.
    Leaving the "ILLiad Authentication" checkbox unchecked/unchanged while creating a user in the Client still defaults to ILLiad Authentication when the user is created, even though the option is not checked when saving. This bug has been around for awhile with no fix in sight. Can this please be addressed in a future Illiad release? No one can remember to go back and uncheck that box constantly.

    This is currently logged as Bug# 12841

    16 votes

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  3. Flag or add a notification of some sort sort to identify stale requests.

    It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.

    16 votes

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  4. ILLiad Event Hook for Borrowing Item Shipped

    Would it be possible to create an event hook that would trigger when ILLiad detects that an item has been updated to Shipped in OCLC? Currently, my code is regularly checking the Request Sent status for a new value in the DueDate field, but it would be preferable to have it triggered by a system event.

    16 votes

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    3 comments  ·  Addons  ·  Admin →
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  5. Enable text/sms messaging options without a third party provider.

    This is from ticket 8079. Site would like to see text messaging/sms options that do not require a 3rd party provider.

    16 votes

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    4 comments  ·  Addons  ·  Admin →
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  6. Enhance cancellation emails to borrowers to allow specific emails to be sent for specific cancellation reasons.

    From customer regarding patron notification email templates used for the cancellation of borrowing transactions. : It would be helpful if I had a template for each reason and if ILLiad would automatically select the right one for each specific reason.

    16 votes

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  7. Do not bring in Worldcat Identities URLs into ILL forms.

    These URLs are coming into the author field in our ILL loan requests. We have to delete them manually so that they don't mess up our printed labels. Can we stop these from automatically being imported into ILLiad?

    15 votes

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    1 comment  ·  OCLC  ·  Admin →
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  8. Exporting Customization Manager Tables

    Would like the ability to export tables from the customization manager into an excel xls, xlsx, or csv file so that changes can be made.

    And then ideally allow the changed file to be uploaded into the customization manager to change the table too.

    Tables like the Routing table would really be easier to manage and edit like this.

    15 votes

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  9. 15 votes

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  10. Expand shipping tracking addon

    1) to support borrowing and doc del in addition to lending
    2) to use UPS, FedEx, DHL, USPS APIs to show status within client

    15 votes

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    1 comment  ·  Staff client  ·  Admin →
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  11. Improve normalization of journal titles for copyright searching and counting against rule of five

    Some titles have carriage returns, trailing spaces, and abbreviations that make the rule of five not match. Also, journals change title throughout their run. Should the copyright query count another field like ISSN, OCLC Number, or some other field?

    15 votes

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    0 comments  ·  Copyright  ·  Admin →
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  12. Allow WebCirc customization in Customization Manager

    Since WebCirc changes are not supported on Atlas hosted servers, it would be nice to add some customization options for WebCirc and WebReports into the Customization Manager.

    As an example, changing the status message that pops up when checking out a transaction for a blocked user.

    14 votes

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  13. warning when request is open by another user

    Enable a pop-up message that would indicate when a request is open by another user

    14 votes

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    1 comment  ·  Staff client  ·  Admin →
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  14. Option to disable borrowing overdue notices on closed days

    It would be helpful if libraries could choose to suppress sending borrowing overdue notices to patrons on days when the library and/or ILL office is closed. We do not check for ILL returns on Saturdays or Sundays, and on Monday morning we backdate everything returned over the weekend to Friday. However, patrons are regularly annoyed/alarmed to receive an overdue notice on Saturday or Sunday when they've already returned the item. We do indicate that this is nothing to worry about in our email template, but not everyone reads the entire email, unfortunately.

    14 votes

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    0 comments  ·  Email  ·  Admin →
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  15. Support for New Docline "NLM Unique ID" Requests

    Since New Docline's initial release, NLM has continued to add and refine features. One feature that has changed recently is an improved ability to handle requests based on NLM Unique ID. This is in addition to requests for articles with a PMID and "manual" requests.

    Request by NLM Unique ID is great for requesting print books that NLM owns (since they are such a reliable lender) as well as for all journal articles that are not indexed in PubMed, but for which a journal-level bib record exists in NLM's LocatorPlus catalog.

    In fact, New Docline's "Borrow - Unique Journal ID"…

    14 votes

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  16. Book Chapters - send Article Constant Data instead of Loan

    Ticket 6277. Book Chapter requests are using OCLC Loan Constant Data instead of Article. Would like to use article constant data for book chapters.

    14 votes

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  17. Update the ILLiad AutoRenewals Server Addon to send Rapid renewal requests as well as OCLC renewal requests

    Now that Rapid can handle renewals, we're spending a fair bit of staff time having to manually open requests and send the renewals to Rapid (since as another UserVoice idea points out, there's a button to send all OCLC renewals but it doesn't cover Rapid, this is a particularly large amount of manual clicking).

    The ILLiad AutoRenewals Server Addon (https://atlas-sys.atlassian.net/wiki/spaces/ILLiadAddons/pages/304644121/ILLiad+AutoRenewals+Server+Addon) has been doing a great job of sending OCLC renewal requests automatically for us. Could it be updated to include Rapid renewal requests as well?

    13 votes

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    0 comments  ·  Addons  ·  Admin →
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  18. Custom search to retrieve PDFs on the server that haven't been viewed

    A custom search will currently retrieve requests “Delivered to Web” that HAVE been viewed, but not those that have haven’t. Being able to quickly retrieve a list of those not viewed and highlighting those delivered more than 3 days earlier would facilitate sending a customized reminder notification while the PDFs would still be useful to patrons. The reminders could be sent once or twice per week.

    Alternately, modifying the Electronic Delivery Reminder Server addon with an option to send the reminder x times per week (rather than each day after the first reminder is sent) could achieve the same results…

    13 votes

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  19. Have Lender Select box consider Odyssey and email addresses too

    Atlas support said recently that only the shipping and billing address fields are checked for incoming ILL requests. Libraries often change their contact info. and it would be best if the system is checking for that too in order to avoid outdated Lender records in the Client and misdeliveries

    13 votes

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  20. Add semicolon as option for separating multiple email addresses

    When sending emails to multiple recipients, ILLiad functionality should be expanded to allow both commas and semicolons, as semicolons are the known character for the function with other email programs/ API.

    13 votes

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    0 comments  ·  Email  ·  Admin →
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