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515 results found

  1. Fix the "Illiad Authentication" Checkbox so it Does not Automatically Enable itself when Saving a New User Record

    Leaving the ILLiad Authentication checkbox unchecked/unchanged when creating a new user will default the user to ILLiad Authentication type.
    Leaving the "ILLiad Authentication" checkbox unchecked/unchanged while creating a user in the Client still defaults to ILLiad Authentication when the user is created, even though the option is not checked when saving. This bug has been around for awhile with no fix in sight. Can this please be addressed in a future Illiad release? No one can remember to go back and uncheck that box constantly.

    This is currently logged as Bug# 12841

    15 votes

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  2. Allow RapidR borrowing renewals to be sent in batch by the Send OCLC Renewal Requests button

    Currently, the Send OCLC Renewal Requests button will send out renewals for all requests in the status of "Renewed by Customer to MM/DD/YYYY", but it only works on requests with a SystemID of OCLC. Now that RapidR allows renewals within ILLiad, it would be helpful to be able to batch send requests to Rapid using the same button, so that renewals can be sent out regardless of the System ID.

    The query that populates the ESPUpdate table is currently:
    "SELECT t.TransactionNumber, t.ILLNumber, t.SystemID FROM Transactions t JOIN Users u ON (t.Username = u.Username) " +
    "WHERE ((t.TransactionStatus LIKE N'Renewed by…

    15 votes

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    2 comments  ·  RAPID  ·  Admin →
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  3. Enable text/sms messaging options without a third party provider.

    This is from ticket 8079. Site would like to see text messaging/sms options that do not require a 3rd party provider.

    15 votes

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    4 comments  ·  Addons  ·  Admin →
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  4. Expand shipping tracking addon

    1) to support borrowing and doc del in addition to lending
    2) to use UPS, FedEx, DHL, USPS APIs to show status within client

    15 votes

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    1 comment  ·  Staff client  ·  Admin →
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  5. Improve normalization of journal titles for copyright searching and counting against rule of five

    Some titles have carriage returns, trailing spaces, and abbreviations that make the rule of five not match. Also, journals change title throughout their run. Should the copyright query count another field like ISSN, OCLC Number, or some other field?

    15 votes

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    0 comments  ·  Copyright  ·  Admin →
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  6. Ability to utilize IFM via Billing Manager for Lost Book/other charges

    Paying/Billing for lost or damaged items is complicated! It would be great if we could utilize the power of IFM to bill one another instead. Also, we would know that the money is going right back into ILL services!

    14 votes

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    0 comments  ·  Billing  ·  Admin →
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  7. Allow WebCirc customization in Customization Manager

    Since WebCirc changes are not supported on Atlas hosted servers, it would be nice to add some customization options for WebCirc and WebReports into the Customization Manager.

    As an example, changing the status message that pops up when checking out a transaction for a blocked user.

    14 votes

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  8. Option to disable borrowing overdue notices on closed days

    It would be helpful if libraries could choose to suppress sending borrowing overdue notices to patrons on days when the library and/or ILL office is closed. We do not check for ILL returns on Saturdays or Sundays, and on Monday morning we backdate everything returned over the weekend to Friday. However, patrons are regularly annoyed/alarmed to receive an overdue notice on Saturday or Sunday when they've already returned the item. We do indicate that this is nothing to worry about in our email template, but not everyone reads the entire email, unfortunately.

    14 votes

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    0 comments  ·  Email  ·  Admin →
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  9. Support for New Docline "NLM Unique ID" Requests

    Since New Docline's initial release, NLM has continued to add and refine features. One feature that has changed recently is an improved ability to handle requests based on NLM Unique ID. This is in addition to requests for articles with a PMID and "manual" requests.

    Request by NLM Unique ID is great for requesting print books that NLM owns (since they are such a reliable lender) as well as for all journal articles that are not indexed in PubMed, but for which a journal-level bib record exists in NLM's LocatorPlus catalog.

    In fact, New Docline's "Borrow - Unique Journal ID"…

    14 votes

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  10. Book Chapters - send Article Constant Data instead of Loan

    Ticket 6277. Book Chapter requests are using OCLC Loan Constant Data instead of Article. Would like to use article constant data for book chapters.

    14 votes

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  11. Single Accessible Coversheet

    Interlibary loan articles often fail accessibility checkers when they are uploaded to a learning management system with the coversheet. Articles posted without a coversheet also fail to meet accessibility standards. If ILLiad created a standard coversheet, that meets accessibility standards, all libraries could use this document and help their faculty improve accessibility of shared materials.

    13 votes

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  12. Custom search to retrieve PDFs on the server that haven't been viewed

    A custom search will currently retrieve requests “Delivered to Web” that HAVE been viewed, but not those that have haven’t. Being able to quickly retrieve a list of those not viewed and highlighting those delivered more than 3 days earlier would facilitate sending a customized reminder notification while the PDFs would still be useful to patrons. The reminders could be sent once or twice per week.

    Alternately, modifying the Electronic Delivery Reminder Server addon with an option to send the reminder x times per week (rather than each day after the first reminder is sent) could achieve the same results…

    13 votes

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  13. Have Lender Select box consider Odyssey and email addresses too

    Atlas support said recently that only the shipping and billing address fields are checked for incoming ILL requests. Libraries often change their contact info. and it would be best if the system is checking for that too in order to avoid outdated Lender records in the Client and misdeliveries

    13 votes

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  14. Printing a individual invoice

    I would like the ability to print an invoice right away for the libraries that email their request and ask that we attach an invoice to the request. Most of the time these are specialty or international libraries that rarely or don't use OCLC or Docline. This would also be good for individual users ( former Lomsone Doc Users) who are not part of our university or our medical association.

    13 votes

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    1 comment  ·  Billing  ·  Admin →
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  15. warning when request is open by another user

    Enable a pop-up message that would indicate when a request is open by another user

    13 votes

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    1 comment  ·  Staff client  ·  Admin →
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  16. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    13 votes

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  17. Enable automatic Odyssey coversheets for borrowing

    There is currently a function that allows a custom coversheet to be inserted automatically before Odyssey sending for Borrowing & Document Delivery, but not for Lending. It would be great from the lending library’s standpoint since we’d be more compliant in terms of copyright & licenses if we could include the Title 17 notice there, and any usage restrictions. It would also be great for the borrowing library’s standpoint since Odyssey is a more direct delivery method than Article Exchange

    13 votes

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  18. Flags - have a popup notice when records with a flag move to a new status

    Flags - have a popup notice when records with a flag move to a new status

    13 votes

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    1 comment  ·  Admin →
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  19. Update Docline scripts to include fill in to Docline's Place Request by Journal UI

    Not all requests placed in Docline have a PMID. We must use the Place Request by Journal UI (ISSN, NLM, OCLC). This is different than the Manual function in ILLiad. ILLiad does not have a script to fill the citation information in to this request form thus we must type the citation, requestor, and TN number in to the form manually. Because not everything ordered in Docline has a PMID, this is an essential function needed to improve our workflows. A script is needed to facilitate this function.

    12 votes

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  20. Allow borrowing library to update OCLC Status to RECIEVED if still in CONSIDERING status

    It would be really helpful if borrowing libraries could update the OCLC Status to Received if the lending library forgets to update the request to Shipped, but the borrower receives the item anyway. We then have to contact the lending library and hope that they update the status to Shipped before the request expires. Even having a warning message pop up in ILLiad when trying to check the item in that says the status is CONSIDERING would be incredibly helpful.

    12 votes

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    0 comments  ·  OCLC  ·  Admin →
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