Allow patrons to submit renewal requests for other books even when they're blocked (with web access) for other overdue items. Maybe even add an option on the user account to let us pick and choose who we give this privilege to.

It would be nice to be able to respond to renewals and make renewal requests via the AddESPUpdate command in server addons. Renewals in both Borrowing and Lending could be completely automated.

EDIT: Updating to Returned would also be nice. Really, just let us change the OCLC status in any way the system already can.

Currently, if you use the Cancel option to Cancel a lending request when the OCLC status is Cancelled or Record not Found, it will cause a Connection Manager error. While staff can avoid the error by using the routing option to move the request to Cancelled by ILL Staff, it would be helpful if the Connection Manager or the Cancel option could be updated to avoid generating an error so that all Cancellation transactions can be handled in the same manner.

When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.

We regularly receive requests for microfilm reels from patrons who cannot fit the request information into this field. For example, if there are specific dates from different months and years, this never fits. We always have to contact the patron and ask him/her to put this information in the notes field. If the date field for loan requests could be longer, this would be very helpful to us.

At Stanford, we often page books from one site to another and this can take a bit of time. We want the DueDate to reflect when we mark the book as Shipped, instead of when we first open the request. It would be beneficial if changes to this functionality also improved the client's ability to deal with server addons or workflows that bypass opening the request form, entirely, since those requests can wind up missing the due date on pull slips.

Add ability to customize which statuses from the tracking table display to the user on the ViewDefaultDetailed.html page

Currently LendingReminderDaysBeforeOverdue and BorrowingingReminderDaysBeforeOverdue adding value of 0 will disable lending reminders. However, in the other keys for scheduling the overdue notices, a 0 value will send the notice on the day the item is overdue.

It would be helpful if these keys worked the same way and all allowed the ability to disable the notice if you want to send less than three notices with the automated service.

on behalf of New Mexico State Library: We would like the ability to have a status-specific ChangeUserInformation form validation. As a referral center for our state, small libraries throughout the state have ILLiad user records to place requests that we process on their behalf. We would like to require different user information on those user records than we require for our other patrons who are individuals working in state government.

The current Web Report for Borrowing Most Requested Journals is looking at the ESPNumber to match multiple requests. Whereas, the default copyright query looks at the PhotoJournalTitle field. This causes confusion where there is discrepancy between to the 2 lists. It is also becoming more common to request items from a document provider resulting in a request without an ESPNumber.

Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

Allow ILLiad to merge data not only with Microsoft Word but also Google Docs because many organizations are migrating from Microsoft Office to G Suite

Add support for Docline's new feature to show alert when a holding is potentially already owned.

https://www.nlm.nih.gov/docline/support/releases.html

We would like to be able to run Database Manager tasks on a schedule. For example, we would like to flip expired patrons to blocked on a nightly basis instead of requiring interaction from staff.

Web Circ should throw an error message when attempting to check out an item that is in transit but not at Customer Notified via E-Mail or Customer Notified via Phone.

There is currently a function that allows a custom coversheet to be inserted automatically before Odyssey sending for Borrowing & Document Delivery, but not for Lending. It would be great from the lending library’s standpoint since we’d be more compliant in terms of copyright & licenses if we could include the Title 17 notice there, and any usage restrictions. It would also be great for the borrowing library’s standpoint since Odyssey is a more direct delivery method than Article Exchange

We have three pickup locations and are becoming increasingly reliant on Web Circ. Recently, we figured out that "Billed & Blocked" isn't considered an "Active Status", so when a patron tries to return a long overdue book at the desk, it can't be checked in (but something that hasn't been checked out yet can!). Could you add "Billed & Blocked" as a status Web Circ can check in? Additionally, are you planning any usability updates? It would be great if "Check in" and "Check Out" weren't right next to each other.

Allow the creation of pop-up messages based on custom parameters. For example, I would like to create a pop-up that appears for flagged items when processing lending returns.