Include the option for html email

Add the ability to apply a coversheet on the lending side which would allow lenders to include copyright information as required by the CONTU guidelines.

To better serve former Loansome Doc users (as well as others), it would be helpful to have the ability to auto-populate the citation information thru the lending login. This feature exists in the borrowing login. It's easier for our patrons and more accurate for our staff than having patrons fill in the information manually or email it to staff.

When an ILLiad stub account gets made due to incomplete registration it should not be assigned to a site not in use like "ILL." Allow users to configure what site/NVTGC those stub accounts should be assigned to.

When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.

The ability to increase the font.

Stanford U is locally hosted and has a custom job that imports users directly into the Users table. This job will update users based on any change event triggered in the Registrar's database. It creates many users that never end up using ILLiad. We would like a standard method of creating a process that pushes users into the UserValidation table and can update users, regardless of their being in the Validation table or in the Users table.

It'd be great to replicate the great ILLiad on the web so that staff can work remotely.

ALMA doesn't have holdings for each volume when there are multiple volumes, so in z39.50 only the most recent volume is pulled up in the search. Is there a way for ILLiad to handle this better? If not within z39.50, then via an addon maybe? (This is from ticket 8080)

When receiving an item from a new lender, it would be a big time saver to be able to look up a Policies Directory entry by OCLC Symbol and import the address & contact information into a new ILLIad address, and then return to the request check-in without having to rescan.

For items that are picked up at the same location where items are processed, the In Transit to Pickup location step adds an additional processing step. However, skipping this step means that patron notifications are sent immediately and often staff do not have time to finish physical processing before patrons arrive at the desk to pick up items.

Having the ability to set a delay period (e.g. 60 min) between when the request is sent to Awaiting Customer Contact and when the notification is sent would allow staff time to finish physical processing before patrons get the notification.

Add a setting to the user records that would apply their selection of Accept Non-English field as the default on all requests from that user

via Site Visit with WVU

Enable the Send All Renewal option when AutomaticRenewals key is set to No.

From ticket 887: It would be nice if you could develop some sort of alert to let you know that the server needs to be restarted. By the time I realize anything might be wrong things are already pretty bogged up.

Maybe something that allows an alert to check Connection Manager with no downloads in 2 or 4 hours or similar. Configurable per site due to volume variation. This would be for when Connection Manager is running but gets hung up for whatever reason and requests do not download from OCLC as they should.

Flags - have a popup notice when records with a flag move to a new status

We would like all of our borrowing requests to indicate CCL.

ILLiad automatically assigns CCG/CCL based on publication date, creating an error when a library also has a copyright entry in their OCLC Constant Data. This error has been discussed here: https://support.atlas-sys.com/hc/en-us/community/posts/360012493354-Easy-Fix-Copyright-fields-are-duplicated-in-ILLiad-when-using-a-constant-data-record-containing-copyright-data-resulting-in-an-error-message-

Libraries should be able to customize how CCL/CCG is applied to their requests, regardless of whether the request is filled through RapidILL, OCLC, or other means.

If CONTU is not law, and our institution decides that 10 requests is the definition of replacing a subscription, we should be able to change a setting in ILLiad so that we can easily follow our own guideline, rather than ignoring the list and reconciling all titles at the end of the year.

Add integrated Reprints Desk functionality and allow for handling payment to Reprints Desk via IFM. This was asked for by VIVA ILL Forum attendees at 2018 meeting.