ILLiad Ideas

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  1. DKIM support

    ILLiad needs support for DKIM and to allow configuration to differentiate From addresses and Reply-To addresses to prevent ILLiad messages from going to SPAM.

    1 vote

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow WebAlerts to be set based on User LoanDeliveryMethod

    WebAlerts can currently be set by a number of useful keys, like DeliveryLocation (which NVTGC code a user has set as pickup location).

    Like many libraries, we are greatly increasing mail to home options due to COVID-19, and the majority of our classes being remote in the fall, and are using Users.LoanDeliveryMethod.

    I'd love to be able to give special messages to patrons depending on whether they have marked LoanDeliveryMethod MailToAddress or HoldForPickup. For those being mailed, I want to remind them to update their address; for those picking up, there may be changes iin hold shelf protocol.

    Thanks for…

    1 vote

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  3. Support borrowing patrons sending items directly back to lending library

    Implement an option to make a shipping label for the patron send the item directly back to lending library and supporting workflows and updates in ILLiad.

    1 vote

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  4. Do not move completed requests to Cancelled by ILL Staff when disavowing users

    When a user is disavowed, it makes sense to cancel all outstanding requests so that they are not processed. It does not make sense to move completed requests (in queues Request Finished or Delivered to Web) to Cancelled by ILL Staff. This skews statistics.

    19 votes

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  5. Add Preferred Name Fields in the ILLiad Patron Record

    Currently ILLiad has Last Name and First Name fields in the patron record, but other databases on our campus, including our ILS, have the additional fields of Preferred First Name, Preferred Middle Name, and Preferred Last Name. It would be great if ILLiad would add these fields.

    9 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Include ability to batch update records

    I realize that this could be very dangerous and should be locked down behind something like the database manager, but having the ability to batch update records (transaction, user, lender, etc) in ILLiad would be a huge time saver. There are times when local data or workflows change, and the ability to change more than one record at once would open up a lot of possibilities.

    6 votes

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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. warning when request is open by another user

    Enable a pop-up message that would indicate when a request is open by another user

    9 votes

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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have Chrome (or FireFox) be the ILLiad default browser

    Several of our library's databases don't play nice with IE anymore, so when searching for an article while in ILLiad, we have to cut and paste the link into another browser before we can continue the search. This would (hopefully) be eliminated if IE were not the default browser.

    144 votes

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    26 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. In-library use option for checking-out and checking-in items in Web Circ

    Could you provide a Web Circ option for checking-out and checking-in in-library use items multiple times for a patron? Currently, we don't have an electronic means of tracking when an in-library use item has been removed from our ILL pick up shelf or is being consulted by our patrons.

    7 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Deliver accessible PDFs via Odyssey--i.e. run PDFs through software to OCR before delivery

    Our campus wants us to deliver accessible PDFs for faculty who post files online for classes. Many libraries scan as images and deliver via Odyssey as part of the scanning process. They don't have opportunity to OCR files before delivery.

    132 votes

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    24 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. More ItemInfo and UserInfo fields

    Consider increasing the number of ItemInfo and UserInfo fields to more than 5 each. We have already used up all of the ItemInfo fields and have had to re-purpose existing fields to collect the additional information we need in our borrowing requests.

    12 votes

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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. ILLiad Lending scanning display email of borrower

    In the lending scanning window, display the email address of the borrower. When sending via Article Exchange it isn't always known if the email address is filled out in the address book. If the email address is not in the address book, the article does not get delivered.

    3 votes

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  13. BI for Illiad similiar to BI for Aeon and Ares

    It would be good to have BI reporting for ILLiad like Aeon and Ares.

    2 votes

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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Expired User Indication on User Record

    When using User Expiration in 9.1, the only indication of a user's expired status on the User Record is the Expiration Date. All other indicators are the same as a New User :

    User Record= no status button active
    https://www.screencast.com/t/1xqQr0NbaIZ

    Transaction Record=flag by username and "user not cleared" status warning
    https://www.screencast.com/t/0DttY3BXKQkP

    I would be helpful to be able to readily distinguish between users that are expired vs. users that are new.

    4 votes

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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  15. A key to determine if request auto opens (or doesn't) when it's the only item in a queue.

    I would like to be able to control if a request will automatically open when searched or when a queue of one is displayed.

    Primarily, I want to be able to STOP the request from opening automatically. Many times we search for an item to see info, or route to an active status, and auto opening just slows down our ability to do this as we wait for the request to render.

    5 votes

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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Save some user demographic info with the request for reporting/statistics.

    Store demographics (ie, non personally identifying information, such as major or department) associated with a user request, to the request, not just the user.

    This would allow us to know better understand ‘how many requests were submitted by BIOLOGY majors’ in a given period of time vs. having those BIOLOGY requests migrate to a new major when USERS change major or vice versa.

    5 votes

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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Extend database field length for ISSN

    Extend the max field length for the ISSN/ISBN field beyond 20 Characters. Users sometimes copy/paste an ISBN with a prefix (e.g. ISBN: 1234567891234). If they do that with a 13-digit ISBN, the last digits are cut off.

    14 votes

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  18. Improve web field notes

    Patron often add multiple citation entries into one field i.e. paste all of teh citation information into the journal title field. It would be helpful to have field note more obvious to users. Maybe something like this example
    https://www.screencast.com/t/YDgAWZB4EE

    -submitted on behalf of Cleveland Health Sciences Library

    3 votes

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Extend database field length for ReasonsForCancellation DefaultNote

    Many of our cancellation notices to patrons need to include more information in the DefaultNote field than can fit in 255 characters. Some examples: If a patron requests a book held by one of our branch libraries, we will tell them that we placed the request on their behalf, and also include instructions for how they can do so themselves in the future. Or if we purchase a book for our collection on behalf of a patron, we explain that we purchased the book, tell them how they'll be notified when it's processed, and give a general timeline.

    Even if…

    3 votes

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  20. Add additional Result Mapping options for Z39.50

    It would be nice if there were one or two more fields where data grabbed via Z39.50 could be imported into ILLiad. In particular, "Item Num" would be an ideal place to hold a barcode, rather than having to concatenate it to a different value (as described here: https://support.atlas-sys.com/hc/en-us/community/posts/360006750353-Finding-Importing-the-Barcode-Field).

    4 votes

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    0 comments  ·  Z39.50  ·  Flag idea as inappropriate…  ·  Admin →
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