ILLiad Ideas

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  1. Add Get It Now and Publishers Web

    As a part of our current workflow, we compare the cost of the copyright fee, Get It Now and Reprints Desk. Release 9.1 will allow staff to compare the cost of the copyright fee and Reprints Desk. Adding the capability to compare all costs (Reprints Desk, Get it Now, publishers) will allow staff to make better use of ILLiad 9.1 decision support pipeline.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. automated email confirming return via Web Circ

    When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.

    7 votes
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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  3. Include more high contrast skins in ILLiad

    Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.

    31 votes
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    6 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integrate WSILL IFM Refund in ILLiad

    WSILL allows libraries to initiate refunds when erroneous charges are applied. Now that Undo Shipped is not an option for IFM requests, this functionality is needed.

    11 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make the "Save" button larger on request screens

    Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.

    3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. One result per TN in custom search

    There should be an easy way to make it so that when you perform a custom search you only see one search result per TN. We often use the custom search to find all of the requests that match a certain criteria and having multiple results for the same transaction is not helpful.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Limit Number of Library Symbols added to the Lending String with Custom Holdings

    Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.

    Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.

    6 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Searching from the Check In From Lending Library Screen

    If you accidentally click Search without any information in the search fields, a long list of requests come up and the first one in the list automatically displays. This has caused trouble with new employees who have not noticed and mistakenly checked in items that we have not received. Please change this so that no results appear if you do not enter search information or at least a window opens asking if you want to proceed.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Overdue Workflow Enhancement

    Add option set a time to auto-route extremely Overdue requests (e.g. those which have received notice 3 + 30 days) into a custom queue indicate that the item is lost and an invoice needs to be created.

    3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Expand fields searched in citation information on both the home and the lending update stacks search screen

    The citation information search in the client should be expanded to include things like Item Number and ISBN.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change or remove Awaiting Secondary Label Printing process

    Awaiting Secondary Label Printing is confusing and sometimes student workers process things in the wrong way and items end up in this queue. Note that OCLC doesn't get updated properly when items are marked found in this queue.

    3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. Maintain updates with Rapid and update to current Rapid API

    Continue to work with Rapid and keep API up to date to allow Rapid & RapidR enhancements to work with ILLiad.

    55 votes
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    3 comments  ·  RAPID  ·  Flag idea as inappropriate…  ·  Admin →
  13. Integrate with NNLM Delivery

    NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.

    3 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.

    We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.

    45 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Address validation for shipping

    UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
    https://www.franklinparcel.com/what-is-an-address-correction-charge/

    Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

    49 votes
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    5 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    12 votes
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    4 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. It should be an option to allow staff to close out of the "password change" window.

    It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to suspend patron from loans while still allowing requests for article copies.

    We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.

    33 votes
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    4 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow staff to mass email patrons based on status or other criteria

    Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

    48 votes
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    5 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  20. Eliminate extranneous shipping labels for multi-piece loan transactions

    For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.

    34 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
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