ILLiad Ideas
515 results found
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Remove trim function from ILLiad web password login
When users log into ILLiad web form to make requests or manage their Illiad account, the ILLiad.dll is trimming spaces from the beginning and end of the password entered. Through LDAP we use our campus Active Directory credentials to let users log into ILLiad. Our campus now has active directory password requirements of including a space (to create a pass phrase). Some users are choosing to put the space at the beginning or end of their password, and because ILLiad is trimming spaces, they cannot log into ILLiad. I don't think ILLiad should be altering passwords entered by the patrons…
9 votes -
Enable credit card payments in ILLiad
I noticed that Aeon can accommodate credit card payments. For our purposes it would be great if ILLiad do the same. We have a home grown tool that allows individuals and companies not affiliated with our institution or another academic institution to place requests for copies of articles or to borrow books. We facilitate these transactions via web forms and credit card payment through cybersource (a 3rd party secure payment system). Essentially, we would like to be able to manage these types of requests in ILLiad.
9 votes -
ISSN/ISBN automatically added on "request sent" page
When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.
9 votes -
See last opened request
Could there be a way to see a list of the last 5 or so requests that a staff person opened? We sometimes forget to place notes or verify a piece of information before it gets routed to the next step. Titles or usernames are not always remembered correctly to find the request again. Even just the last request opened would be helpful.
9 votes -
Allow API to update existing users
This is similar to the request to "update user account by pulling user data from org directories via Single Sign on"
9 votesCorrection: The API supports creating users but not updating existing users. We are reviewing this request.
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Create an alert to catch Connection Manager hangups.
From ticket 887: It would be nice if you could develop some sort of alert to let you know that the server needs to be restarted. By the time I realize anything might be wrong things are already pretty bogged up.
Maybe something that allows an alert to check Connection Manager with no downloads in 2 or 4 hours or similar. Configurable per site due to volume variation. This would be for when Connection Manager is running but gets hung up for whatever reason and requests do not download from OCLC as they should.
9 votes -
Simplify renewals processing in both borrowing and lending
Can the due date in the "Renewed by Customer to MM/DD/YYYY" queue be copied automatically into the Due Date Field in the Transactions table so staff don't have to do this manually (and and NCIP message be sent too if needed). If we do automatic renewal processing in Lending, when a request comes in can it have it's due date automatically updated rather than staff having to push a button?
9 votes -
Re-design how RUSH requests are auto-routed and assign service level
Lending to Rush University (Docline symbol ILURUS/OCLC symbol IDL) and every request comes into the Awaiting RUSH Request Processing queue inaccurately assigning a service level to Docline tickets that don't have that service level. Ticket 5397
9 votes -
Limit Cloning in webpages by status
We want to be able to make the action “Clone” ONLY allowed for Completed Requests. We want to remove it from Checked out Items, Outstanding Items, Cancelled Items, and Delivered PDFs.
8 votes -
Addon update notification
Surface an alert in the ILLiad System Dashboard notifying users that an ILLiad addon in use on the local ILLiad system has been updated in the directory. It can be hard to find out if addon updates are available and it can be tricky to troubleshoot or support if different versions of the addon are installed. Having a notification of an available addon update - that an ILLiad system is using an outdated version of an addon - would save time and troubleshooting as well as help users to benefit sooner from bug/security fixes.
8 votes -
Ability to add tags to Default Notes field of Cancellation Reasons.
Cancellation Reasons have associated Default Notes fields. It would be great if tags could be inserted into the Notes fields to auto-fill information.
Example:
Cancellation Reason: We could not fill your request by your deadline.
Default Note:
You indicated you did not need this item after <#Transaction.NotWantedAfter>. If you would still like to received this item, please ....8 votes -
Change the default "Save as type" for Electronic Delivery from TIFF to PDF
Good to have a copy of files which wasn't sent via Odyssey and are sitting in ED. It will save processing time to save files form Electronic delivery.
8 votes -
8 votes
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Email Notification to a user/lender/borrower that is NOT tied to a specific request, but from the user record, or lender address record.
It would be great to be able to send an e-mail notification (from a template) to an individual user, lender, or borrower from the user record, or address record for a library. One instance I would use this for would be to provide individualized tracking information that may apply to a large number of requests at one time. Or to alert a patron of an entire list of things they have out--or to let a group of patrons know that we are temporarily suspending a particular aspect of service. Although many of these things could be handled through a regular…
8 votes -
Add SLChangeUserInfoSucceeded for ILLiad patron information webpages
This option exists for Ares but is not available in ILLiad 9.1
The currently available webpages allow users to update address information and other personal account details, but there is no mechanism for letting a user know that their update has been successfully submitted-- i.e. the page reloads, displaying the information a user has just entered into the available fields, so from the user perspective there has not been any apparent change.8 votes -
ability to update OCLC request to complete
Attempting to Check In from Lending Library will cause a Connection Manager error if an item is returned to the lender but the borrowing library has not performed the OCLC Received or Returned update.While the Connection Manager error can be cleared, the system flag will remain unless the borrowing library updates the request.
It would be helpful to have a way to override these flags, particularly if the item is considerably overdue.
8 votes -
Ability to push through renewals on the lender side, singularly and in bulk.
Ability to push through renewals on the lender side, singularly and in bulk. Borrowers should be notified of the new due date.
8 votes -
Cover sheet for Lending Requests
Add the ability to apply a coversheet on the lending side which would allow lenders to include copyright information as required by the CONTU guidelines.
8 votes -
Allow API to Add, Remove, and Update records in the UserValidation table
Stanford U is locally hosted and has a custom job that imports users directly into the Users table. This job will update users based on any change event triggered in the Registrar's database. It creates many users that never end up using ILLiad. We would like a standard method of creating a process that pushes users into the UserValidation table and can update users, regardless of their being in the Validation table or in the Users table.
8 votes -
ILLiad stub accounts made when users fail to complete the registration process should be assigned to an NVTGC in use.
When an ILLiad stub account gets made due to incomplete registration it should not be assigned to a site not in use like "ILL." Allow users to configure what site/NVTGC those stub accounts should be assigned to.
8 votes
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