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515 results found

  1. Remove Patron Name Field in OCLC request

    When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.

    8 votes

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  2. Have the Patron ID number viewable on the request page.

    Currently, you can only see the patron's name, address, status, delivery methods on the patron tab in Borrowing. You have to use the "View User" button to access the patron's ID number. This would help eliminate a step when you need the ID number for accessing library accounts and fines in an ILS.

    8 votes

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    1 comment  ·  Staff client  ·  Admin →
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  3. Article Delivery notices: automated reminder notices

    It would improve service to be able to send automated reminder notices to patrons a week or so before electronic articles reach the 30-day limit and will be purged from the server. We remind them to download articles, but a second notice would be helpful, either to all patrons or maybe to those whose request history does not show "PDF viewed."

    7 votes

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  4. Make Billing Categories Default by SystemID

    When new lender addresses are created it should be possible to set SystemID specific default billing categories. For example, all Rapid lender addresses should come in as Exempt by default. ISO is another example where a specific

    7 votes

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    0 comments  ·  Billing  ·  Admin →
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  5. Make OCLC Local Holdings visible from ILLiad

    When ordering items via OCLC from the Awaiting Request Processing queue, there are many times (especially with Internet Resource format type) where a list of symbols is showing, but no coverage information at all. It appears you can log into WorldShare's online interface directly and expose the holdings information there. Please make this info. visible in ILLiad so we don't have to leave the program or make faulty lender symbol strings. This is really not efficient and leads to wasted time.

    7 votes

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  6. Additional section of the homepage for storing filled article requests

    We have received a request from one of our most active researchers to add an additional section to the ILLiad homepage that users could route article requests to, rather than all filled requests being under Electronic Documents. This would help our users manage higher volumes of requests.

    7 votes

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  7. Keep user on Main Menu Page after renewing an item

    If a user is on the Main Menu page and wants to renew a checked out item, clicking on the renew button directs the user to the transaction details. Instead, allow the user to remain on the Main Menu and display the success error so the patron doesn't have to navigate back to the main page.

    7 votes

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  8. 7 votes

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  9. Billing for lost items

    Ability to create an individual invoice for lost items and have the Billing Manager handle billing for one-off invoices.

    7 votes

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    0 comments  ·  Billing  ·  Admin →
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  10. Add Note While Returning Books

    When I check items in to return them to their owning institutions, I often need to make a note in the request. Currently I can only do that by opening the request first. It would be nice if I could double-click in the notes field and add the note from the "Borrowing Check Item In" screen.

    7 votes

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  11. staff password complexity description

    Add a field to the StaffPasswordComplexity field to allow a plain text description of the regular expression. A user should able to view what the password requirements for staff passwords are without having knowledge of regular expressions.

    7 votes

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    1 comment  ·  Staff client  ·  Admin →
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  12. ILLiad Aeon integration: send scan files back to ILLiad for request fulfillment

    We use ILLiad to Aeon integration to facilitate Special Collections scanning for ILL lending. When we send a scan request via ILLiad to Aeon, we would like the ability for Aeon to pass the .pdf back to ILLiad for request fulfillment. Currently, Aeon staff have to email the .pdf to ILL staff in order for the file to get uploaded to ILLiad for ILL delivery. This would be similar to the Ares/ILLiad integration: we pass scans to ILLiad from Ares for scanning fulfillment through OpenURL.

    7 votes

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  13. Add Expired User Indication on User Record

    When using User Expiration in 9.1, the only indication of a user's expired status on the User Record is the Expiration Date. All other indicators are the same as a New User :

    User Record= no status button active
    https://www.screencast.com/t/1xqQr0NbaIZ

    Transaction Record=flag by username and "user not cleared" status warning
    https://www.screencast.com/t/0DttY3BXKQkP

    I would be helpful to be able to readily distinguish between users that are expired vs. users that are new.

    7 votes

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  14. Include ability to batch update records

    I realize that this could be very dangerous and should be locked down behind something like the database manager, but having the ability to batch update records (transaction, user, lender, etc) in ILLiad would be a huge time saver. There are times when local data or workflows change, and the ability to change more than one record at once would open up a lot of possibilities.

    7 votes

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  15. A key to determine if request auto opens (or doesn't) when it's the only item in a queue.

    I would like to be able to control if a request will automatically open when searched or when a queue of one is displayed.

    Primarily, I want to be able to STOP the request from opening automatically. Many times we search for an item to see info, or route to an active status, and auto opening just slows down our ability to do this as we wait for the request to render.

    7 votes

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  16. Overdue Workflow Enhancement

    Add option set a time to auto-route extremely Overdue requests (e.g. those which have received notice 3 + 30 days) into a custom queue indicate that the item is lost and an invoice needs to be created.

    7 votes

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  17. Limit Number of Library Symbols added to the Lending String with Custom Holdings

    Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.

    Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.

    7 votes

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    1 comment  ·  Staff client  ·  Admin →
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  18. automated email confirming return via Web Circ

    When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.

    7 votes

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    1 comment  ·  Email  ·  Admin →
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  19. Add RequestType to default IFM ILLiad reports

    Purdue University needs to break down IFM charges by RequesType for internal reporting. Having this in the default reports would be very helpful. We'd like to see it for both Lending and Borrowing.

    7 votes

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    0 comments  ·  Billing  ·  Admin →
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  20. Make a library's loan period visible on the borrowing holdings screen

    When creating a holdings list, currently borrowers can see the institution name, days to respond, and fees for lending institutions. It would be nice to see the library's loan period for items in this area.

    7 votes

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