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  1. 1 vote
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automate activities procedures

    We have gone through a few iterations of methods for handling just these situations, because cloning to all individual users for what was essentially course reserves (or other similar Activities) was quite cumbersome. Here's what we've devised, and it's working pretty well for us these days: 1. When materials are being used in the class session, all requests are routed to "Item Checked Out to Activity." 2. When the class session is over but we suspect (or know in advance) that students will return to the reading room for further consultation, we route all the requests to a custom queue,…

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. Know if a staff user is no longer signed into the client and route any open requests back to previous status.

    Use the System Manager’s StaffSession processing to identify transactions that are marked as in processing by a user that no longer has the Client open. Then route those back to their previous state to present requests being stranded.

    1 vote
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  4. 1 vote
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  5. 1 vote
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  6. 1 vote
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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  8. 1 vote
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    0 comments  ·  Duplication  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. 1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adding an activity under the "Request for" is confusing because it only says Clear Association

    The only button is "clear" but there's no "add" button (you're supposed to double-click the row).

    1 vote
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  12. Move requests from signed in users when they sign out

    Create a customization key to designate the queue

    1 vote
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  13. 1 vote
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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  15. 1 vote
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  16. 1 vote
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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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  18. 1 vote
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    0 comments  ·  Flags  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add tag for total amount owed for user email templates

    This value is available on the web interface for a user to see the outstanding amount owed for all transactions. It's also visible under the user form in the staff client in the billing tab.

    Staff would like the user email template to have a tag for that total amount owed so that it can be sent to them.

    Is this sufficient or would staff need to be able to email a statement to the user in addition to printing a statement?

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add a link for viewing requests on Aeon's Review Requests page

    On Aeon's View Requests in Review page, there is no link to view the details of a request. The only options are to either edit individual requests or batch-submit requests.

    This can be accomplished by adding one of the following to the Templates/RequestsInReviewDataRow.html page.
    <a href="<#DLL queryFields='false'>?Action=10&Form=63&Value=<#DATAROW field='TransactionNumber'>"><#DATAROW field='TransactionNumber'></a>
    <a href="<#DLL queryFields='false'>?Action=10&Form=63&Value=<#DATAROW field='TransactionNumber'>">View Request</a>
    <a href="<#DLL queryFields='false'>?Action=10&Form=63&Value=<#DATAROW field='TransactionNumber'>">View Request <#DATAROW field='TransactionNumber'></a>

    0 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
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