Aeon Ideas
452 results found
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Ability to batch edit requests
We would appreciate being able to batch edit requests. I'm sure there are other batch editing use cases, but one that occurs regularly for us if the need to add the same note to multiple request tickets. It can take quite a bit of time to open/edit multiple tickets. In addition to the ability to batch edit various notes fields, adding/updating the scheduled date field would also be useful.
16 votes -
Allow users to sort requests by scheduled date & submission status
All saved and scheduled requests are currently listed in Outstanding Requests, and there isn't a way for users to easily sort out just the requests for their upcoming appointment. There also isn't a good way for them to view when they have an appointment coming up, short of going into each request (and they may have requests scheduled for different days). It would be good if the patron could see the dates they have requests scheduled and the requests scheduled on those dates, as well as be able to sort Submitted vs Saved requests.
16 votes -
Use Appointment StopTime to use Appointment to inactive instead of StartTime
Users have reported that once an appointment starts, it is moved to inactive and hidden in the client. Some reading rooms allow requesting after the Appointment StartTime and therefore the appointment should remain active in the client lists until the StopTime has elapsed.
15 votes -
Cancelling an appointment shouldn't automatically cancel requests
I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.
15 votes -
Edit notes
We would appreciate being able to edit the notes once they're in a user record.
15 votes -
Import location information from a file without staff mediation
Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.
We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…
15 votes -
Allow researchers to cancel their appointments up until their appointment time
It would be great if researchers could cancel their own appointments within the minimum lead timeframe.
14 votes -
Database fields - bigger, better, more flexible
There have been multiple situations that our life would have been made much easier if we had more flexibility in the Aeon database fields. For example, it is often suggested to use "another unused field" to store data. We often run into the issue that these fields are character limited.
The max length of any text field seems to 255 characters, which can be totally impractical for some purposes. I am assuming that this might be because of the MS Word mail merge character limit?
Is there any reason why text fields could not not be expanded to something like…
14 votespartially released ·
AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Aeon 5.1 added the unlimited custom fields feature but did not increase field sizes.
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Popup Notice for New Appointments
Could we have a notification pop up when someone makes a new appointment, the same way we get notices when a patron makes a new request, submits a photodup request, or creates a new account?
13 votes -
ArchivesSpace - Aeon Fulfillment Plugin: Ability to hide request button at specific record levels
Currently, you can configure the "requestable archival record levels" setting in the plugin so that the Aeon request button is disabled at specified record levels in ArchivesSpace. It would be helpful to have the option to completely hide the button at those specified record levels where users cannot make requests.
13 votes -
Add a 'Do not ask again' checkbox to the Aeon client update dialog
Some sites are required to have all client updates performed by IT staff, which must be scheduled in most cases. It would be nice to have an option to disable to update prompt in such cases so that staff are no longer prompted.
13 votes -
Cancelling printing a callslip should also cancel the automatic routing to In Item Retrieval
Sometimes the Print Callslip button is clicked inadvertently, but if the user cancels the printing action, the request is still routed to In Item Retrieval. Staff have to then search for the request to route it back to its earlier status.
13 votes -
Adjust request limit logic so that photoduplication requests do not count against request limit.
Requests submitted for photoduplication go to Awaiting Request Processing | Awaiting Order Processing initially. Because the requests hit Awaiting Request Processing, photoduplication requests currently count against a patron's request limit until they are moved into a photoduplication queue.
Sites should have the option to choose whether photoduplication requests count against a patron's limit.
13 votes -
Add a way to mark if this is a user's first time in the reading room
Once a user is cleared, it is hard for other staff to know if it's that person's first time into the reading room and needs an orientation, etc. It would be great if it could be visually displayed somewhere in the user record or on the sign in table so that it's more obvious to staff.
13 votes -
Cancellation options for photoduplication orders
Have a Reason for Cancellation drop-down option on the photoduplication ribbon's Cancel button, similar to the Reason for Cancellation option on the main request ribbon's Cancel button. This would help staff track reasons for cancellation of a duplication order (non-approval, non-payment, researcher changed mind, etc).
13 votes -
Add associated appointments to info displayed in request lists
An option to show patrons which requests they have linked to an appointment in the "Outstanding Requests," "All Requests" etc. lists would be great.
12 votes -
Add Initialize Photoduplication button to request grid
Sites would like the option to initialize photoduplication for multiple transactions at once from the request grid ribbon.
12 votes -
Create deadline for submitting requests to an activity
I'd like to close an activity for additional submissions from nonstaff by a certain date. That way I would have adequate time to pull materials and don't need to constantly monitor activities to see if faculty or students added items.
12 votes -
Don't clone previous scheduled date when cloning activity requests
When an activity is cloned, the new requests retain the previous scheduled date. Ideally, the new requests should be updated to include a new scheduled date equal to the begin date of the activity.
12 votes -
12 votes
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