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473 results found

  1. Include "Notes" field when cloning requests.

    When a request is cloned either within the Aeon Client, or from the online platform, can the information present in the "Notes" field of the original request transfer into the new request? For example: our local/staff notes, which indicate unique item locations populate into this field. When cloning, these notes do not transfer, which impacts turn around time and requires staff to either look at and copy notes from the original request, or locate the material in our ILS to find the notes. The latter happening more often with researcher cloned requests, as staff are unaware that it has been…

    5 votes

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    2 comments  ·  Cloning  ·  Admin →
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  2. Allow users to clear all search boxes on dashboard from quick access toolbar

    Currently, each search box on the dashboard (users, requests, actviites) has to be reset/cleared individually or by clicking the reset option from the bottom half of the search button. It would be convenient to provide a "clear all" option from the quick access toolbar that would quickly reset all search boxes to blank.

    5 votes

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  3. User ability to extend/renew hold online

    Our users would like the ability to extend/renew their holds online. We currently extend holds upon request in the reading room but for off-site materials it would be helpful for users to be able to do this without visiting the reading room.

    5 votes

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  4. Allow user to batch remove items from hold on web interface

    Allow users to remove multiple items from hold in one transaction on web interface.

    5 votes

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  5. Login As should not default to previous account when user clicks Cancel

    The Login As option allows staff users to switch accounts, but can pose a security risk if a user clicks cancel as the client will revert back to the previously logged in staff user.

    5 votes

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  6. Have the Site field set based on the staff user's DBC when creating requests from an Excel

    If a staff user forgets to include the Site value when creating requests from an Excel file, the Site is set to blank and the requests are not visible to staff. It would be helpful to have the Site value automatically set based on the user's DBC in the same way it is set when single requests are created in the client.

    5 votes

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    under review  ·  0 comments  ·  Other  ·  Admin →
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  7. Allow users in the Staff Manager to delete grid settings for multiple staff at once

    Currently, grid settings have to be deleted individually for each user in the Staff Manager. If a change is made to the layout template and grid settings need to be cleared, it can be cumbersome and time-consuming to select each staff person individually and click Delete Grid Settings. The option to select multiple staff and clear grid settings for all users selected would be preferable.

    5 votes

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    1 comment  ·  Admin Tools  ·  Admin →
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  8. Have "Clone and Finish" button not only for items in "Item checked out" status, but also other statuses.

    Right now, this can only be done when the item is in "Item Checked out" but, this leads to many requests that languish in "Awaiting Item Reshelving" because people forget to finish. This would solve that! Thanks.

    5 votes

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    1 comment  ·  Cloning  ·  Admin →
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  9. 5 votes

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  10. Staff would like to be able to select more than one item to print at a time on additional queues

    would like to be able to select more than one item to print at a time on additional queues and also requests that Call Slip Printing be available on all queues.

    5 votes

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    0 comments  ·  Printing  ·  Admin →
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  11. 5 votes

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    0 comments  ·  Duplication  ·  Admin →
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  12. Don't allow two users to be assigned to the same seat

    The system currently allows multiple users to be assigned to the same seat, thus creating possible confusion while the patron is in the room, but, more importantly, compromising our security efforts and ability to retrospectively reconstruct reader behavior, etc., in the case of a security event.

    5 votes

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  13. 5 votes

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    0 comments  ·  Billing  ·  Admin →
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  14. Make certain drop down fields select only (doesn't allow typing a value)

    If the location value desired is not there, staff are typing in a value versus correcting the drop down list.

    5 votes

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  15. Increase the granularity of staff client permissions

    Examples of permission limitations that sites need are necessary. Are staff limited from editing or viewing? Would a web interface with only certain available tasks fix the issue?

    5 votes

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  16. For full day appointments, if user attempts to schedule for date available but appointment time has passed, show appropriate notification

    If reading room allows for all day appointment, say 10am - 5pm, and a user attempts to book for the next available day (min lead day), date appears to be availalble but is not. Full day should be greyed out in this case.

    4 votes

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  17. Automated emails depending on queue/request status

    Would it be possible to set up automated emails depending on a request's status or for all requests in a certain queue? For example, when a request is routed to Appointment Confirmed, an appointment confirmation email is set from the system automatically.

    4 votes

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    0 comments  ·  Email  ·  Admin →
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  18. Add 'accommodations needed' field to appointment form

    Purdue University would like for patrons to be able to request needed accommodations for their reading room appointments, such as a magnifying glass or extra light. They are currently using the Special Requests field to collect this info, but they would like for a dedicated field that is part of the appointment form so that they can include acknowledgement of the request when they send the appointment confirmation email.

    4 votes

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  19. Allow reading rooms to be reordered in Appointment Scheduling tab

    The order in which reading rooms are created dictates how they display in the Reading Room dropdown on the web pages. Add support to drag the reading rooms to change the display order.

    4 votes

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  20. Ability to verify valid email addresses when patrons register

    Boston Public Library would like to make sure that patrons add a valid, working email address when registering in Aeon. This goes beyond web validation for email address formatting; they would like for Aeon to be able to send an email validation to the patron to confirm that it is their email address.

    4 votes

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