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  1. hyperlinks html emails

    Allow for hyperlinks in all emails as well as HTML editing.

    3 votes

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    0 comments  ·  Email  ·  Admin →
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  2. Ping the endpoint service periodically to keep the connection active.

    We use a homegrown request tool for our EAD guides and we run into an issue where, after a period of inactivity, the connection is lost and so our request tool cannot communicate with Aeon. There does not seem to be a good way to "poke" the server to reestablish the connection. Sometimes the issues lasts a moment, sometimes it persists for 10-15 minutes, meaning our users cannot easily submit requests.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Aeon calendar - seat locations by status

    Would it be possible to have Aeon calendar seat locations be available/manageable by user status? So for example, if there were 6 seats available for the public, but two additional seats only available for staff or fellows, could that be configured so those additional seats could be booked only by users with the selected statuses?

    3 votes

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  4. Sticky Flag Queues

    Hello,
    We use the "Deliver to Reading Room" flag, and each time the queue is emptied and a user logs back into Aeon, the "Requests" queue section that includes the "Deliver to Reading Room" queue reverts to it's original order in the list of queue categories. It would be great if it could stick to the spot where the Aeon user has moved it.

    3 votes

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    0 comments  ·  Flags  ·  Admin →
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  5. Deliver to Reading Room Flag

    It would be great if the "Deliver to Reading Room" flag was automatically removed from a request when the request was moved to the "Checked Out" status.

    3 votes

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  6. 3 votes

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  7. Create email template to remind users they have requests in user review

    Add a key to trigger this email based on specific criteria (x number of requests or requests in review for x amount of time)

    3 votes

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  8. Aeon Appointments: Add a way to handle schedule changes in advance

    Ex: We are going to have renovations this summer and we will shift the Wednesday hours from 11-6, with lunch recess from 1-2 to 10am-5pm with lunch from 12-1. I want to only change the calendar for the 3 months of summer. My concern is that if I change the official reading room schedule it will impact the availability in the fall and other people planning their future visits to the library outside of our altered summer schedule.

    The only current workaround for this is to update the open hours and then create exceptions for all dates that do not currently fit that schedule. This is onerous…

    3 votes

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    0 comments  ·  Admin Tools  ·  Admin →
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  9. Import location information from ArchivesSpace in requests received by other external systems.

    If a request is received in Aeon from a system that is not the system of record like ArchivesSpace, auto retrieve the matching record ArchivesSpace location and update the Aeon request. Sometimes external systems are not updated real time and the location may have changed. This would prevent staff going to retrieve items in the wrong location and then needing to do detective work to find the correct location in ASpace and retrieve again.

    3 votes

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    1 comment  ·  Addons  ·  Admin →
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  10. 3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  11. Photoduplication - block requests once a patron has reached a page limit

    From the University of Tulsa: Some of our collections contain huge troves of unpublished manuscripts, which has caused issues with copyright violations. Patrons can request scans of up to 200 pages from a single collection in a 6-month period. Is there a feature that will help us automate that policy? Flagging accounts, or blocking those requests from going through once the system records that a patron has successfully received a certain page count, or even stopping the request before it goes to submission?

    3 votes

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    1 comment  ·  Duplication  ·  Admin →
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  12. Notification when closing Aeon if users are still signed into a reading room

    Sometimes people forget to sign users out of the reading room at the end of the day, due to various factors. Would it be possible to have a pop-up notification that appears when the Aeon application is being closed, saying 'there are still users signed into the reading room'? This way, staff will be reminded to sign those users out before closing Aeon at the end of the day.

    3 votes

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  13. Appointments that are invalid for selection based on MinLeadDays shouldn't be selectable when creating new requests

    Currently, if a request is submitted for an appointment within the MinLeadDays on EADRequest, the request is submitted to Awaiting User Review, without indication to the patron that they cannot request for the selected appointment. Aeon should not allow users to submit requests for appointments that are within the MinLeadDays.

    3 votes

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  14. Remove display of culturally insensitive color names

    The Aeon options menu includes choices to change the color of the search display when users are disavowed, blocked, or anonymous. The color picker menu includes colors with culturally insensitive names. Aeon should use an alternate color picker menu with hex colors.

    3 votes

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  15. Enable the addition of custom fields on callslip and the other mailmerge documents

    Information kept in custom fields should be included in the options to add to printcallslip, printrequest, etc.

    3 votes

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    0 comments  ·  Printing  ·  Admin →
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  16. Add support for full-day appointments

    Allow sites to require patrons to book a full-day appointment (1 slot for 1 seat in a day) and improve the interface display for booking appointments when a full-day appointment is offered.

    3 votes

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  17. Extend character limit for photoduplication requests

    Extend character limit for photoduplication requests
    Currently patrons are limited to about 250 characters, insufficient for complex special requests and/or notes.

    3 votes

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  18. Extend length of status lines

    Currently, status line text has a character limit (255?) but this is often not long enough, especially if links are included in the text, as the href code is included in the character count. Status lines should be set to longer character length.

    3 votes

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  19. Client: Have fields that allow multiple selections from a controlled vocabulary

    The University of Pittsburgh would like additional data types for custom fields, especially the ability to select multiple options from a controlled vocabulary in fields (custom or default) on the Aeon client side. There is an existing ticket in UserVoice specifically about the research topics field. Pittsburgh would be interested in being able to have multi-select fields in the activity record in order to record necessary stats for activities that fall into multiple categories.

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  20. Clearance status in the Appointments tab in the client

    In the Appointments tab, agenda view, you can currently see the researcher's name, user name, time slot, and number of requests. It would be helpful for there to also be an indication of their clearance status (perhaps with a column for cleared/not cleared, or by using a different text color or background shading for the different statuses). That way, it would be easy to look at the day's researchers and get a feel for how many are new, versus returning. Perhaps clearance status can show up in all the available views if possible.

    3 votes

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