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474 results found

  1. Ability to add custom field descriptions to SLInvalidFieldLength

    The current message "The <#FIELDNAME> field has a limit of <#FIELDLENGTH> characters." refers back to the database field names such as ItemInfo1. This is confusing to users who don't know which field to correct because the default field name has been changed in the web view.

    It would be helpful to have the ability to reference our custom field names in the Status Line messages.

    3 votes

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  2. Add ability to customize the Cancellation Message -- Cancelled by Customer

    When a request is cancelled by the user, the message that is displayed in the web for Reason for Cancellation is "Cancelled by Customer." Having the ability to edit that text would allow consistency across web pages if edits have been made to address Users as Researchers or Patrons rather than Customers.

    3 votes

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  3. Add tracking to request history when item is uploaded

    No tracking entry is added when files are uploaded for photoduplication requests. Add entry in tracking table to indicate file was uploaded as there is currently no way to know aside from clicking the Upload Item button a second time to get an dialog box indicating a file has already been uploaded.

    3 votes

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  4. Option to Print a Callslip from Awaiting Future Request Processing

    It would be helpful to be able to print callslips from the Awaiting Future Request Processing queue/status and have the requests route to In Item Retrieval. There are times when staff might page materials from this queue.

    3 votes

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    0 comments  ·  Printing  ·  Admin →
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  5. Uncleared users should expire in the same way as cleared users

    Most users that just make photoduplication requests never get cleared and so they never expire and get prompted to update their contact information. It would be helpful for all users to expire regardless of whether they have ever been cleared.

    3 votes

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  6. Add a notification to Aeon client for new signed-in users

    It would be great to have a notification in the Aeon cient for new signed-in users. We have our site set up so that the receptionist signs users into Aeon when they arrive, and then they walk upstairs to the reading room, where they are assigned a seat number by the reading room supervisor.

    The reading room staff would find it helpful to get a pop-up notification for new signed-in users so they know when to expect people walking into the reading room.

    We would want an alert every time they sign in, not just on the first visit.

    3 votes

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  7. Update javascript functionality in scheduled-date.js - vary based on site or location

    Scheduled-date.js currently only offers one version of the scheduled date calendar for all forms. In many cases, the calendar needs to change based on form, site, or location.

    Site example: several libraries use one instance of Aeon. One reading room is open on Saturday, but the others are not. Should have the option for one site to include Saturday and the other(s) to block requesting on Saturdays.

    Location example: If materials are offsite, they may take longer to retrieve. The scheduled date calendar should be configurable to block days if material if offsite, or allow same day requesting if it…

    3 votes

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  8. Allow Aeon to ping paging staff to alert them to new requests.

    Right now, our pages need to walk past the computer workstation every 5-10 minutes, interrupting their work, to check whether there are new reading room requests for material. If Aeon could buzz their phones or push a notification through an app when there are new requests, that could allow workers to fluidly work without missing new requests.

    3 votes

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  9. Invoice reports

    Currently no way to easily see a list or report of all invoices generated, paid, etc.

    3 votes

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    1 comment  ·  Billing  ·  Admin →
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  10. Scheduled Date field - option to exclude time /change default time

    When selecting a date in the Scheduled Date field in a client request form, the time currently defaults to 12:00am. If you are selecting today's date to enter a new request, you must also change the time to a valid time (else receive the error "The scheduled date field must be set to a date that is in the future.")

    Is it possible to change the default time to a time that a request would more likely be entered in the client (such as 12:00pm), or to change the default to whatever the current time is? If not, it would…

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  11. Problem with "Item Cleanup with the System Manager"

    When the "DaysBeforeElectronicDeliveryCleanup" key is set, the System Manager is not JUST changing the photoduplication status to finished for the orders whose files it has deleted, but it sends all the orders whose photoduplication status is delivered and photoduplication status date is over DaysBeforeElectronicDeliveryCleanup to finished status.

    The cleanup process should be really driven by the name of files deleted by the system manager. The system manager should really leave other orders alone, no matter what status they have or how long they have that status. Otherwise,
    1. if somehow an order was moved to the delivered status and its…

    3 votes

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    5 comments  ·  Other  ·  Admin →
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  12. Remove flags from multiple requests at once

    We'd love to have the ability to "batch remove" flags from multiple requests in one action. Ideally this would provide an option to either 1) remove all flags from all selected requests, or 2) choose which flags to remove from selected requests.

    3 votes

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    0 comments  ·  Flags  ·  Admin →
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  13. 3 votes

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    0 comments  ·  Activities  ·  Admin →
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  14. Ability to copy all the data in a grid and paste it into Excel

    This seems to have been possible before and is missing now.

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  15. 3 votes

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    0 comments  ·  Duplication  ·  Admin →
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  16. 3 votes

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    0 comments  ·  Email  ·  Admin →
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  17. 3 votes

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  18. If a user needs to be cleared, default to the Process ribbon on the user form

    When opening a user to clear them, the form defaults to the default ribbon and you have to click the process ribbon. For users that need to be cleared, it should default to the Process ribbon.

    3 votes

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  19. Change name to "Link Billing Account" vs "Add Billing Account" to avoid confusion

    When linking a Billing Account to a user account, the "Add billing account" label confuses users. Maybe it could be changed to read "Associate Billing Account," or "Link Billing Account."

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  20. Make "Total" field available in list (grid) views.

    This would require financial data to be accessible in the "Column Chooser" in grid view, so that "Total" could become another possible column of information.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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