ILLiad Ideas
530 results found
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It should be an option to allow staff to close out of the "password change" window. It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.
2 votes -
Include more high contrast skins in ILLiad Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.
35 votes -
Ability to suspend patron from loans while still allowing requests for article copies. We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.
47 votes -
automated email confirming return via Web Circ When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.
7 votes -
Allow patrons to request resends or report a problem with the copy (e.g., bad scan) If patrons have a problem with a received item, they should be able to submit for a re-send within their ILLiad account - currently they have to email/call/come in person. Something like a button for "Report a problem with this document" and a comment field.
62 votes -
Integrate with NNLM Delivery NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.
4 votes -
ISSN/ISBN automatically added on "request sent" page When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.
9 votes -
One result per TN in custom search There should be an easy way to make it so that when you perform a custom search you only see one search result per TN. We often use the custom search to find all of the requests that match a certain criteria and having multiple results for the same transaction is not helpful.
5 votes -
Improve the Billing Manager! We need a better and easier way to generate lost book invoices.
62 votes -
Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition. We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.
54 votes -
Allow staff to mass email patrons based on status or other criteria Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.
63 votes -
Updates to "Active Statuses" and usability for Web Circ We have three pickup locations and are becoming increasingly reliant on Web Circ. Recently, we figured out that "Billed & Blocked" isn't considered an "Active Status", so when a patron tries to return a long overdue book at the desk, it can't be checked in (but something that hasn't been checked out yet can!). Could you add "Billed & Blocked" as a status Web Circ can check in? Additionally, are you planning any usability updates? It would be great if "Check in" and "Check Out" weren't right next to each other.
4 votes -
Support for New Docline "NLM Unique ID" Requests Since New Docline's initial release, NLM has continued to add and refine features. One feature that has changed recently is an improved ability to handle requests based on NLM Unique ID. This is in addition to requests for articles with a PMID and "manual" requests.
Request by NLM Unique ID is great for requesting print books that NLM owns (since they are such a reliable lender) as well as for all journal articles that are not indexed in PubMed, but for which a journal-level bib record exists in NLM's LocatorPlus catalog.
In fact, New Docline's "Borrow - Unique Journal ID"…
14 votes -
Address validation for shipping UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
52 votes -
Bring Back UNDO Shipped for all requests Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?
13 votes -
Add a Mark Found/Scan Now button to borrowing requests This button is in Lending and DocDel. Often we find items online or they are delivered via Email from the lender. It would be so much quicker and easier to open the request and hit a Mark Found Scan Now button to import the document instead of going out of the request and opening the Electronic Delivery/Borrowing Scanning. It would save a number of clicks and steps and time.
52 votes -
Allow regular expressions in the OpenURL mappings to account for irregular date formats Allow regular expressions in the ILLiadValue OpenURL mappings to account for irregular date formats.
Some dates for articles don't adhere to the date formatting that ILLiad expects, so it would be nice to use a regular expression to pull out just the parts of the rft.date tag needed.
4 votes -
Html Email Include the option for html email
44 votes -
Add renewal yes/no and renewal request options to the AddESPUpdate command It would be nice to be able to respond to renewals and make renewal requests via the AddESPUpdate command in server addons. Renewals in both Borrowing and Lending could be completely automated.
EDIT: Updating to Returned would also be nice. Really, just let us change the OCLC status in any way the system already can.
2 votes -
When manually routing a request to a new status, display the name of the new status in the confirmation message In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"
If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.
40 votes
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